Eric Goodness

A member of the Gartner Blog Network

Entries Tagged as 'unified communications'


Cisco-EMC JV Get Serious

by Eric Goodness  |  May 6, 2010  |  1 Comment

Michael Capellas gets things done.  His appointment to lead the Cisco-EMC JV – Acadia – is good news for the market and for users.  I am particularly interested in, as it aligns with my research focus, how the company will invest in the R&D to create the Services platform required to automate and manage transformational [...]

1 Comment »

Category: Uncategorized     Tags: , , , , , , , , ,

Developing Communications Outsourcing Magic Quadrant Criteria

by Eric Goodness  |  June 28, 2009  |  1 Comment

The challenge to creating MQ criteria is to make the field of vendors relevant to the greatest part of the market.

1 Comment »

Category: Infrastructure IT Services outsourcing Uncategorized     Tags: , , , ,

Nortel Bankruptcy: Enterprise Services Focused Business Can’t Stand Alone

by Eric Goodness  |  January 16, 2009  |  Comments Off

I’ve read a lot in the past 48 hours about Nortel’s Chapter 11 filing and there is a lot of speculation about the future of Nortel and its next best steps. A popular line of conventional wisdom emerging on the blogs and in the press is the possibility that Nortel be reinvented as an IT Services-led company.  Few companies have [...]

Comments Off

Category: Infrastructure IT Services outsourcing     Tags: , , , , , , , , , ,