Michael Capellas gets things done. His appointment to lead the Cisco-EMC JV – Acadia – is good news for the market and for users. I am particularly interested in, as it aligns with my research focus, how the company will invest in the R&D to create the Services platform required to automate and manage transformational solutions. Both EMC and Cisco bring some interesting piece-parts to the table (e.g. Voyence, Smarts, Tidal Software, etc). However, the challenge to create a truly innovate service management platform is greater than their current inventory of software and their internal expertise.
Acadia’s ‘service’ model is presently Build-Operate-Transfer. My question is, can (or will) the organization work to address the growing requirement for a Build-Operate-Manage model where the user is more reliant on partners to manage the growing complexity of their solutions? The JV wasn’t formed with any intent towards becoming an outsourcer, but bringing a JV to market based on deep expertise and an ability to ensure architectural predominance for Acadia’s investors must make some form of ongoing ‘managed services‘ fairly appealing. I look forward to what Acadia will bring to the market.
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