Entries Tagged as 'process improvement'
by Elise Olding | April 29, 2013 | 1 Comment
Accountability is at the foundation of business success. Many organizations implement technology or new business processes but don’t consider their current cultural norms for accountability. What’s the cost of overlooking this? As an example – I use a parking app on my mobile in my hometown. The other day I returned to my car as [...]
Category: Applications BPM employee engagement Gartner Organizational Change Tags: accountability, benefits realization, BPM, culture, culture change, Organizational Change, process improvement, project management
by Elise Olding | September 28, 2011 | 1 Comment
We are in the planning stages for our Gartner BPM Summit. I am the conference chair. The pre-conference survey is available – here. We currently have approximately 180 responses and need more!! By fully completing this survey you will be provided a special $300 discount code to attend the Gartner Business Process Management Summit in Baltimore, [...]
Category: BPM Organizational Change Tags: BPM, BPM Summit, BPM survey, business process survey, Gartner BPM Summit, process improvement
by Elise Olding | May 19, 2011 | Submit a Comment
I was part of the Gartner EA summit in London last week. There were 400 attendees from more than 30 countries. Betsy Burton, VP and distinguished analyst gave a compelling kick off presentation “Getting a Seat at the Strategy Table.” Burton challenged the audience to create a “clear line of sight between EA and key [...]
Category: BPM EA Gartner Organizational Change Social Tags: BPM, collaboration, entarch, enterprise architecture, gamification, Organizational Change, process improvement
by Elise Olding | April 20, 2011 | 3 Comments
In the course of my organizational change research, I’m increasingly convinced that having a “change-able” culture will differentiate organizations in the future. This differentiation can positively impact the bottom line. Research abounds on the topics of well-being, motivation and more holistic views on change that embrace the emotional as well as logical components. I will [...]
Category: BPM Gartner Organizational Change Tags: BPM, change management, leading change, Organizational Change, process improvement
by Elise Olding | March 28, 2011 | Submit a Comment
Are you coming to the Gartner BPM Summit in Baltimore? It’s shaping up to be a great event. We already have 394 paid registrations, with just a little more than 4 weeks to the conference. The content is relevant to all levels of BPM – whether you are just starting out or a seasoned practitioner. [...]
Category: BPM Tags: BPM, BPM conference, Gartner BPM Summit, process conference, process improvement
by Elise Olding | March 14, 2011 | 1 Comment
The winners of the 2011 BPM Excellence Awards have been announced! We had a great response to our call for submissions – 24 in all. A rigorous selection process was applied with participation from the entire Gartner BPM team, as well as analysts from our business applications and vertical industry groups. A huge “THANKS” to [...]
Category: BPM Gartner Tags: BPM Excellence Award, Gartner, Michele Cantara, process improvement
by Elise Olding | February 15, 2011 | 1 Comment
Do the value of processes depreciate over time? It seems everything else does. That bright shiny car, even though it still is dependable as ever, isn’t worth what it once was. We seem to have a way to track these things. Accountants have schedules for the assets in our enterprises. Is anyone watching the value [...]
Category: BPM Gartner Strategic Planning Tags: BPM, business process, process improvement, process value
by Elise Olding | February 10, 2011 | 2 Comments
As part of my job at Gartner, I talk with many clients and publish research. Happily, one of my passions is organizational change and it’s a topic that I cover. It has become very clear to me that one of the reasons organizational change is difficult, and often a major component in project failure, is [...]
Category: BPM Gartner Organizational Change Strategic Planning Tags: BPM, change, change management, Organizational Change, organizational liquidity, organizational readiness, process improvement
by Elise Olding | January 31, 2011 | 1 Comment
Select one of the following: A. When your business partners groan when they see you B. When it will cost more to improve than you will get in benefit C. When you are on vacation D. All the above Give it some thought and don’t peek! The answer is D. So why is that relevant [...]
Category: BPM Gartner Tags: BPM, conservation, process improvement, scuba diving
by Elise Olding | January 25, 2011 | 1 Comment
In the US tonight, President Obama gave the “State of the Union” address. I was listening to the speech with not so much of a political ear, but one of rallying a nation around change. It was a brilliant speech from that standpoint. Without judgment about the political issues let me offer my analysis of [...]
Category: BPM Gartner Organizational Change Strategic Planning Tags: BPM, change, change management, communication, Obama, Organizational Change, process improvement, State of the Union
