Elise Olding

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Entries Tagged as 'process improvement'


Employee Adoption Starts with Leadership Empathy

by Elise Olding  |  May 27, 2014  |  Submit a Comment

Here’s the scenario… The leadership team at R#*3P Enterprises has been locked in strategy meetings for months, creating a new vision and direction. There have been a lot of heated debates to get to the point of alignment. The direction for the enterprise transformation has been set. Now it’s time to share this with the [...]

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Category: BPM digitalization employee engagement Organizational Change     Tags: , ,

Introducing BPM Shift – BPM is Dead, Long Live Big Change!

by Elise Olding  |  April 2, 2014  |  Submit a Comment

At Gartner we believe that BPM practices as we know them won’t cut it in the future. Tinkering for efficiency has run its course. Digitalization and the Internet of Things (IoT) are just a few of the disruptions that will require RADICALLY rethinking work. Companies that didn’t exist 10 years ago have massive market capitalization. The pace of [...]

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Category: BPM digitalization employee engagement Organizational Change process improvement     Tags: , , ,

Is A Lack of Accountability Eroding Effectiveness?

by Elise Olding  |  April 29, 2013  |  1 Comment

Accountability is at the foundation of business success. Many organizations implement technology or new business processes but don’t consider their current cultural norms for accountability. What’s the cost of overlooking this?  As an example – I use a parking app on my mobile in my hometown. The other day I returned to my car as [...]

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Category: Applications BPM employee engagement Gartner Organizational Change     Tags: , , , , , , ,

Take the BPM Survey

by Elise Olding  |  September 28, 2011  |  1 Comment

We are in the planning stages for our Gartner BPM Summit. I am the conference chair. The pre-conference survey is available – here. We currently have approximately 180 responses and need more!!  By fully completing this survey you will be provided a special $300 discount code to attend the Gartner Business Process Management Summit in Baltimore, [...]

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Category: BPM Organizational Change     Tags: , , , , ,

Thoughts from the London EA Summit

by Elise Olding  |  May 19, 2011  |  Submit a Comment

I was part of the Gartner EA summit in London last week. There were 400 attendees from more than 30 countries. Betsy Burton, VP and distinguished analyst gave a compelling kick off presentation “Getting a Seat at the Strategy Table.” Burton challenged the audience to create a “clear line of sight between EA and key [...]

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Category: BPM EA Gartner Organizational Change Social     Tags: , , , , , ,

Influence Change – Impact the Bottom Line

by Elise Olding  |  April 20, 2011  |  3 Comments

In the course of my organizational change research, I’m increasingly convinced that having a “change-able” culture will differentiate organizations in the future. This differentiation can positively impact the bottom line.  Research abounds on the topics of well-being, motivation and more holistic views on change that embrace the emotional as well as logical components. I will [...]

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Category: BPM Gartner Organizational Change     Tags: , , , ,

Who is Coming to the Gartner BPM Summit?

by Elise Olding  |  March 28, 2011  |  Submit a Comment

Are you coming to the Gartner BPM Summit in Baltimore? It’s shaping up to be a great event. We already have 394 paid registrations, with just a little more than 4 weeks to the conference. The content is relevant to all levels of BPM – whether you are just starting out or a seasoned practitioner. [...]

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Category: BPM     Tags: , , , ,

Gartner Announces Winners of the 2011 BPM Excellence Awards

by Elise Olding  |  March 14, 2011  |  1 Comment

The winners of the 2011 BPM Excellence Awards have been announced! We had a great response to our call for submissions – 24 in all.  A rigorous selection process was applied with participation from the entire Gartner BPM team, as well as analysts from our business applications and vertical industry groups. A huge “THANKS” to [...]

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Category: BPM Gartner     Tags: , , ,

Business Processes and Value

by Elise Olding  |  February 15, 2011  |  1 Comment

Do the value of processes depreciate over time? It seems everything else does. That bright shiny car, even though it still is dependable as ever, isn’t worth what it once was. We seem to have a way to track these things. Accountants have schedules for the assets in our enterprises. Is anyone watching the value [...]

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Category: BPM Gartner Strategic Planning     Tags: , , ,

Organizational Ch-Ch-Ch-Change – It’s Not All the Same

by Elise Olding  |  February 10, 2011  |  2 Comments

As part of my job at Gartner, I talk with many clients and publish research. Happily, one of my passions is organizational change and it’s a topic that I cover. It has become very clear to me that one of the reasons organizational change is difficult, and often a major component in project failure, is [...]

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Category: BPM Gartner Organizational Change Strategic Planning     Tags: , , , , , ,