by Elise Olding | March 2, 2011 | Submit a Comment
The BPM Summit is March 7th and 8th and I’m looking forward to interacting with the attendees. Attending and presenting at a conference is one of the best parts of my job. It’s great give and take – I can share insights with attendees and I also hear so many fascinating examples of successes and [...]
Category: BPM Gartner Organizational Change Uncategorized Tags: BPM, BPM Summit, operational resilience, organizational liquidity, social BPM
by Elise Olding | February 10, 2011 | 2 Comments
As part of my job at Gartner, I talk with many clients and publish research. Happily, one of my passions is organizational change and it’s a topic that I cover. It has become very clear to me that one of the reasons organizational change is difficult, and often a major component in project failure, is [...]
Category: BPM Gartner Organizational Change Strategic Planning Tags: BPM, change, change management, Organizational Change, organizational liquidity, organizational readiness, process improvement
by Elise Olding | January 10, 2011 | 6 Comments
HAPPY NEW YEAR! I’m back after a holiday break and thinking about what’s in store for 2011. Here are three areas that will gain momentum and we will continue to focus on in 2011: 1. Social BPM Social BPM will move from buzz to a real technique. We have seen successes in the CRM arena [...]
Category: BPM Gartner Organizational Change Social Strategic Planning Tags: BPM, change management, CIO, Organizational Change, organizational liquidity, process, social BPM, strategy
by Elise Olding | October 12, 2010 | 1 Comment
I’ve been thinking a lot about how organizational change and the challenges. Why does it continue to come up as an issue? One tiny ‘aha’ I had was about the language we use to explain change. “We are entering a new frontier of business.” Subtle, but powerful. Stick with me here! We read about “new” [...]
Category: BPM Organizational Change Social Strategic Planning Tags: change management, Organizational Change, organizational liquidity
by Elise Olding | September 7, 2010 | 4 Comments
I’m continuing to do research with Carol Rozwell on organizational liquidity. One of the challenging parts of our job is to work through the implementation scenarios. It’s not practical to present a concept without the pragmatic advice of how to get there. Organizational liquidity is a people based skill. (It is defined as: a cultural [...]
Category: Organizational Change Tags: business proces, change management, Organizational Change, organizational liquidity, value networks
