Elise Olding

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Entries Tagged as 'Organizational Change'


One Sure Fire Way to Make A Change Effort Fail – Appoint a Change Agent Leader

by Elise Olding  |  July 15, 2014  |  Submit a Comment

It all starts innocently enough. Senior executives have formulated a new strategy, now they need to move that vision to the execution phase. It starts with appointing (aka coercing) an individual or group who will be the leader of the change, the “change agent.”  Nothing could be more detrimental to the success of the initiative. [...]

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Category: BPM Organizational Change     Tags: , , ,

Employee Adoption Starts with Leadership Empathy

by Elise Olding  |  May 27, 2014  |  Submit a Comment

Here’s the scenario… The leadership team at R#*3P Enterprises has been locked in strategy meetings for months, creating a new vision and direction. There have been a lot of heated debates to get to the point of alignment. The direction for the enterprise transformation has been set. Now it’s time to share this with the [...]

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Category: BPM digitalization employee engagement Organizational Change     Tags: , ,

Is A Lack of Accountability Eroding Effectiveness?

by Elise Olding  |  April 29, 2013  |  1 Comment

Accountability is at the foundation of business success. Many organizations implement technology or new business processes but don’t consider their current cultural norms for accountability. What’s the cost of overlooking this?  As an example – I use a parking app on my mobile in my hometown. The other day I returned to my car as [...]

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Category: Applications BPM employee engagement Gartner Organizational Change     Tags: , , , , , , ,

Communicate Better – Tell, Listen and Adapt

by Elise Olding  |  March 11, 2013  |  1 Comment

Just returned from a couple of days visiting executives in some of the leading organizations in Spain. Amazingly, it’s not technology that is top of mind for many of these executives. It’s organizational change. Why? Because any technology implementation requires a change in the behavior of those using it. This skill is not one that [...]

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Category: BPM EA Gartner Organizational Change Strategic Planning     Tags: , , ,

Trading my “B” for a “P” – Farewell BPM, Hello PPM!

by Elise Olding  |  February 14, 2012  |  3 Comments

I have had 4 1/2 great years with the Gartner BPM team. It’s been fun shaping the research, meeting everyone at the conferences and writing research. I’m sad to leave good friends and wonderful collegues.  The good news is that I will be at all the Gartner BPM Summits this year! I’m now onto my next [...]

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Thoughts from the London EA Summit

by Elise Olding  |  May 19, 2011  |  Submit a Comment

I was part of the Gartner EA summit in London last week. There were 400 attendees from more than 30 countries. Betsy Burton, VP and distinguished analyst gave a compelling kick off presentation “Getting a Seat at the Strategy Table.” Burton challenged the audience to create a “clear line of sight between EA and key [...]

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Category: BPM EA Gartner Organizational Change Social     Tags: , , , , , ,

How “Brittle” Are Your Processes?

by Elise Olding  |  May 4, 2011  |  6 Comments

Having returned last week from the Gartner BPM Summit in Baltimore, I have been mashing together the ideas that came out of the many discussions. One that has surfaced is the concept of inflexible or “brittle” processes and the correlation with organizational rigidity. As we shared at the conference “by 2015, the ability to embrace [...]

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Category: BPM Gartner Organizational Change     Tags: , , ,

Influence Change – Impact the Bottom Line

by Elise Olding  |  April 20, 2011  |  3 Comments

In the course of my organizational change research, I’m increasingly convinced that having a “change-able” culture will differentiate organizations in the future. This differentiation can positively impact the bottom line.  Research abounds on the topics of well-being, motivation and more holistic views on change that embrace the emotional as well as logical components. I will [...]

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Category: BPM Gartner Organizational Change     Tags: , , , ,

Organizational Ch-Ch-Ch-Change – It’s Not All the Same

by Elise Olding  |  February 10, 2011  |  2 Comments

As part of my job at Gartner, I talk with many clients and publish research. Happily, one of my passions is organizational change and it’s a topic that I cover. It has become very clear to me that one of the reasons organizational change is difficult, and often a major component in project failure, is [...]

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Category: BPM Gartner Organizational Change Strategic Planning     Tags: , , , , , ,

Think Bigger to Reinvent Ourselves

by Elise Olding  |  January 25, 2011  |  1 Comment

In the US tonight, President Obama gave the “State of the Union” address. I was listening to the speech with not so much of a political ear, but one of rallying a nation around change. It was a brilliant speech from that standpoint. Without judgment about the political issues let me offer my analysis of [...]

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Category: BPM Gartner Organizational Change Strategic Planning     Tags: , , , , , , ,