by Elise Olding | November 21, 2011 | Submit a Comment
Our “BPM Predicts” report for 2012 has been published. It was a cross-team effort that included – myself, Brian Burke, Michele Cantara, John Dixon, Donna Fitzgerald, Janelle Hill and Teresa Jones. “BPM Predicts” is published each year and I hope you find this year’s batch to provide insights for you to take BPM to the next [...]
Category: BPM Cloud Gartner Organizational Change Tags: BPM politics, gamification, process design
by Elise Olding | May 19, 2011 | Submit a Comment
I was part of the Gartner EA summit in London last week. There were 400 attendees from more than 30 countries. Betsy Burton, VP and distinguished analyst gave a compelling kick off presentation “Getting a Seat at the Strategy Table.” Burton challenged the audience to create a “clear line of sight between EA and key [...]
Category: BPM EA Gartner Organizational Change Social Tags: BPM, collaboration, entarch, enterprise architecture, gamification, Organizational Change, process improvement
by Elise Olding | April 5, 2011 | 1 Comment
The message read “You’ve Been Ousted as mayor of XXXPetStore.” My reaction? Big deal! I had no desire to race to the store to recapture my status or find numerous excuses to purchase toys for my two adorable tonkinese cats. Gamification is an engagement technique that borrows video game mechanics (game features such as points, [...]
Category: BPM Gartner Organizational Change Tags: behavior change, BPM, gamification, motivation, process design
