Elise Olding

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Entries Tagged as 'change management'


Unique Cultures and Organizational Change

by Elise Olding  |  August 29, 2011  |  2 Comments

An enterprise’s culture is often a source of pride and differentiation. It can also be a hurdle when implementing business process improvement projects.  In my travels and visits with clients all over the world, a common theme is emerging – “we are a unique organization and have a very distinct culture – organizational change practices from other organizational don’t apply to [...]

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Category: BPM Gartner Organizational Change     Tags: , ,

Influence Change – Impact the Bottom Line

by Elise Olding  |  April 20, 2011  |  3 Comments

In the course of my organizational change research, I’m increasingly convinced that having a “change-able” culture will differentiate organizations in the future. This differentiation can positively impact the bottom line.  Research abounds on the topics of well-being, motivation and more holistic views on change that embrace the emotional as well as logical components. I will [...]

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Category: BPM Gartner Organizational Change     Tags: , , , ,

Organizational Ch-Ch-Ch-Change – It’s Not All the Same

by Elise Olding  |  February 10, 2011  |  2 Comments

As part of my job at Gartner, I talk with many clients and publish research. Happily, one of my passions is organizational change and it’s a topic that I cover. It has become very clear to me that one of the reasons organizational change is difficult, and often a major component in project failure, is [...]

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Category: BPM Gartner Organizational Change Strategic Planning     Tags: , , , , , ,

Think Bigger to Reinvent Ourselves

by Elise Olding  |  January 25, 2011  |  1 Comment

In the US tonight, President Obama gave the “State of the Union” address. I was listening to the speech with not so much of a political ear, but one of rallying a nation around change. It was a brilliant speech from that standpoint. Without judgment about the political issues let me offer my analysis of [...]

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Category: BPM Gartner Organizational Change Strategic Planning     Tags: , , , , , , ,

2011 – What’s on the Horizon for BPM?

by Elise Olding  |  January 10, 2011  |  6 Comments

HAPPY NEW YEAR! I’m back after a holiday break and thinking about what’s in store for 2011. Here are three areas that will gain momentum and we will continue to focus on in 2011: 1.  Social BPM Social BPM will move from buzz to a real technique. We have seen successes in the CRM arena [...]

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Category: BPM Gartner Organizational Change Social Strategic Planning     Tags: , , , , , , ,

Successful Organizational Change: It’s Not about “New” It’s About “Next”

by Elise Olding  |  October 12, 2010  |  1 Comment

I’ve been thinking a lot about how organizational change and the challenges. Why does it continue to come up as an issue? One tiny ‘aha’ I had was about the language we use to explain change. “We are entering a new frontier of business.” Subtle, but powerful. Stick with me here! We read about “new” [...]

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Category: BPM Organizational Change Social Strategic Planning     Tags: , ,

CHANGE = PAIN + 1st STEP

by Elise Olding  |  September 28, 2010  |  1 Comment

Change = Pain + 1st Step

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Category: BPM Organizational Change Strategic Planning     Tags: , ,

Are You Stuck In a Box?

by Elise Olding  |  September 7, 2010  |  4 Comments

I’m continuing to do research with Carol Rozwell on organizational liquidity. One of the challenging parts of our job is to work through the implementation scenarios. It’s not practical to present a concept without the pragmatic advice of how to get there. Organizational liquidity is a people based skill. (It is defined as: a cultural [...]

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Category: Organizational Change     Tags: , , , ,

Changing Culture – The Solution to Business Problems

by Elise Olding  |  August 18, 2010  |  4 Comments

I think of organizational culture as a set of behaviors that prescribe an organization to respond to situations in a uniform manner. There can be a “culture of execution”, “culture of safety”, “culture of delighting customers,” etc. It’s a set of norms that mirror what is important in an organization. The “culture” word is getting [...]

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Category: Gartner     Tags: , ,

Elise Olding – First Blog Post

by Elise Olding  |  July 28, 2010  |  7 Comments

This is my first blog entry!!!! Over the past few years I have guest blogged in Jim Sinur’s blog. However, it’s time for my own! I tend to tweet – but sometimes there’s just more to say than 140 characters will allow! So, just to kick things off some things about me: I’ve been with [...]

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