Elise Olding

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Entries Tagged as 'BPI'


Process Design – Time to Think Beyond Efficiency

by Elise Olding  |  November 2, 2010  |  3 Comments

During my time here at Gartner, it seems many of the process design projects I see focus on efficiency and saving costs. Sometimes your job is to redesign the box but I would propose that more exciting times are upon us. It’s now time to think about the box itself. Here’s just a few of […]

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