Entries Categorized as 'Strategic Planning'
by Elise Olding | April 29, 2013 | 1 Comment
Accountability is at the foundation of business success. Many organizations implement technology or new business processes but don’t consider their current cultural norms for accountability. What’s the cost of overlooking this? As an example – I use a parking app on my mobile in my hometown. The other day I returned to my car as [...]
Category: Applications BPM employee engagement Gartner Organizational Change Tags: accountability, benefits realization, BPM, culture, culture change, Organizational Change, process improvement, project management
by Elise Olding | April 8, 2013 | 2 Comments
The challenge in many organizations is that we have a strong propensity to jump to the solution. When the going gets tough merely having a solution in mind doesn’t get us out of the quagmire – particularly when it may not have been the 100% right solution to start with. It’s easy to lose our [...]
Category: BPM employee engagement ERP Gartner Organizational Change Strategic Planning Uncategorized Tags: big programs, executive sponsorship, transformation, vision alignment, vision statement
by Elise Olding | March 11, 2013 | 1 Comment
Just returned from a couple of days visiting executives in some of the leading organizations in Spain. Amazingly, it’s not technology that is top of mind for many of these executives. It’s organizational change. Why? Because any technology implementation requires a change in the behavior of those using it. This skill is not one that [...]
Category: BPM EA Gartner Organizational Change Strategic Planning Tags: BPM, communication, OCM, Organizational Change
by Elise Olding | February 6, 2013 | 10 Comments
It seems each week I’m hearing more and more challenges – political battles, lack of support, methodology wars and skills shortages. Some highly acclaimed enterprise-wide BPM programs have bit the dust recently. Is the shine is wearing off BPM? I have some thoughts about why this is and will keep the list short: Tinkering – [...]
Category: BPM Gartner Tags: BPM, BPM failure, business process improvement
by Elise Olding | November 14, 2012 | 10 Comments
I had the pleasure of crafting one of Gartner’s top predicts for 2013: By 2015, 40% of Global 1000 organizations will use gamification as the primary mechanism to transform business operations. (Gartner’s Top Predictions for IT Organizations and Users, 2013 and Beyond: Balancing Economics, Risk, Opportunity and Innovation) Why do we need to consider gamification [...]
Category: BPM employee engagement engagification gamification Gartner Organizational Change Tags: employee engagement, engagification, gamification
by Elise Olding | April 24, 2012 | 5 Comments
Next week’s BPM summit will have something for everyone from beginners wanting to know the right steps in the journey – to emerging trends for our advanced practitioners to explore. At this years conference we are adding a layer of fun based on our gamification keynote by Gabe Zichermann (Twitter @gzicherm and his bio is [...]
Category: BPM Gartner Tags: #garterbpm, BPM, BPM-Summit-NA, Gartner, gartnerbpm, process
by Elise Olding | February 28, 2012 | 4 Comments
The majority of my interactions with clients lately have been about organizational change. It is becoming more of an executive level conversation as leaders are realizing the importance of paying attention to the people dynamics and understanding the consequences when they don’t. “Where to start?” is a question I’m commonly asked. Here’s the 100,000 foot view that I recently [...]
Category: Organizational Change Strategic Planning Uncategorized Tags: adaptable workforce, PMO, PPM
by Elise Olding | November 21, 2011 | 7 Comments
Our “BPM Predicts” report for 2012 has been published. It was a cross-team effort that included – myself, Brian Burke, Michele Cantara, John Dixon, Donna Fitzgerald, Janelle Hill and Teresa Jones. “BPM Predicts” is published each year and I hope you find this year’s batch to provide insights for you to take BPM to the next [...]
Category: BPM Cloud Gartner Organizational Change Tags: BPM politics, gamification, process design
by Elise Olding | September 28, 2011 | 1 Comment
We are in the planning stages for our Gartner BPM Summit. I am the conference chair. The pre-conference survey is available – here. We currently have approximately 180 responses and need more!! By fully completing this survey you will be provided a special $300 discount code to attend the Gartner Business Process Management Summit in Baltimore, [...]
Category: BPM Organizational Change Tags: BPM, BPM Summit, BPM survey, business process survey, Gartner BPM Summit, process improvement
by Elise Olding | September 27, 2011 | 3 Comments
Think about your last BPM implementation – was it merely paving the cow path, or did it include a radical redesign from how things are done today? I talk with vendors, companies, government entities and read lots of case studies. While the results are often impressive, I often feel underwhelmed. Where are the nuggets of radical redesign [...]
Category: BPM Gartner Organizational Change Tags: business process, radical redesign, redesign, reeingineering
