by Elise Olding | June 28, 2011 | 1 Comment
Last week I attended the Gartner enterprise architecture (EA) and program and portfolio management (PPM) summits. There were over 800 attendees at the PPM event, with 400 at the EA summit. I presented on the synergies of BPM with both of these disciplines. The Common Thread Both groups of attendees struggled with organizational change. During my presentation [...]
Category: BPM Gartner Organizational Change Tags:
by Elise Olding | May 19, 2011 | Submit a Comment
I was part of the Gartner EA summit in London last week. There were 400 attendees from more than 30 countries. Betsy Burton, VP and distinguished analyst gave a compelling kick off presentation “Getting a Seat at the Strategy Table.” Burton challenged the audience to create a “clear line of sight between EA and key [...]
Category: BPM EA Gartner Organizational Change Social Tags: BPM, collaboration, entarch, enterprise architecture, gamification, Organizational Change, process improvement
by Elise Olding | May 4, 2011 | 6 Comments
Having returned last week from the Gartner BPM Summit in Baltimore, I have been mashing together the ideas that came out of the many discussions. One that has surfaced is the concept of inflexible or “brittle” processes and the correlation with organizational rigidity. As we shared at the conference “by 2015, the ability to embrace [...]
Category: BPM Gartner Organizational Change Tags: BPM, brittle process, culture, Organizational Change
by Elise Olding | April 20, 2011 | 3 Comments
In the course of my organizational change research, I’m increasingly convinced that having a “change-able” culture will differentiate organizations in the future. This differentiation can positively impact the bottom line. Research abounds on the topics of well-being, motivation and more holistic views on change that embrace the emotional as well as logical components. I will [...]
Category: BPM Gartner Organizational Change Tags: BPM, change management, leading change, Organizational Change, process improvement
by Elise Olding | April 5, 2011 | 1 Comment
The message read “You’ve Been Ousted as mayor of XXXPetStore.” My reaction? Big deal! I had no desire to race to the store to recapture my status or find numerous excuses to purchase toys for my two adorable tonkinese cats. Gamification is an engagement technique that borrows video game mechanics (game features such as points, [...]
Category: BPM Gartner Organizational Change Tags: behavior change, BPM, gamification, motivation, process design
by Elise Olding | March 2, 2011 | Submit a Comment
The BPM Summit is March 7th and 8th and I’m looking forward to interacting with the attendees. Attending and presenting at a conference is one of the best parts of my job. It’s great give and take – I can share insights with attendees and I also hear so many fascinating examples of successes and [...]
Category: BPM Gartner Organizational Change Uncategorized Tags: BPM, BPM Summit, operational resilience, organizational liquidity, social BPM
by Elise Olding | February 24, 2011 | 1 Comment
Last week I treated myself a mini-spa treatment courtesy of Groupon. It was for a 75 minute session of foot reflexology and massage. I’d never been to the spa before, so I did not know what to expect. I was greeted and told to sit down. When my appointed time arrived, I was escorted into [...]
Category: BPM Organizational Change Tags: business process, communication
by Elise Olding | February 10, 2011 | 2 Comments
As part of my job at Gartner, I talk with many clients and publish research. Happily, one of my passions is organizational change and it’s a topic that I cover. It has become very clear to me that one of the reasons organizational change is difficult, and often a major component in project failure, is [...]
Category: BPM Gartner Organizational Change Strategic Planning Tags: BPM, change, change management, Organizational Change, organizational liquidity, organizational readiness, process improvement
by Elise Olding | January 25, 2011 | 1 Comment
In the US tonight, President Obama gave the “State of the Union” address. I was listening to the speech with not so much of a political ear, but one of rallying a nation around change. It was a brilliant speech from that standpoint. Without judgment about the political issues let me offer my analysis of [...]
Category: BPM Gartner Organizational Change Strategic Planning Tags: BPM, change, change management, communication, Obama, Organizational Change, process improvement, State of the Union
by Elise Olding | January 20, 2011 | 3 Comments
Last month I had the pleasure of going to Kaiser Permanente’s Garfield Innovation Center with Jim Sinur and Brian Blau from Gartner. What a candy store of ideas! Just being there made me feel inspired and more innovative. There’s a lot going on but one thing that struck me was how having the innovation center [...]
Category: BPM Gartner Organizational Change Strategic Planning Tags: BPM, Gartner, healthcare, innovation, process design, process improvement
