by Elise Olding | November 21, 2011 | Submit a Comment
Our “BPM Predicts” report for 2012 has been published. It was a cross-team effort that included – myself, Brian Burke, Michele Cantara, John Dixon, Donna Fitzgerald, Janelle Hill and Teresa Jones. “BPM Predicts” is published each year and I hope you find this year’s batch to provide insights for you to take BPM to the next [...]
Category: BPM Cloud Gartner Organizational Change Tags: BPM politics, gamification, process design
by Elise Olding | September 28, 2011 | 1 Comment
We are in the planning stages for our Gartner BPM Summit. I am the conference chair. The pre-conference survey is available – here. We currently have approximately 180 responses and need more!! By fully completing this survey you will be provided a special $300 discount code to attend the Gartner Business Process Management Summit in Baltimore, [...]
Category: BPM Organizational Change Tags: BPM, BPM Summit, BPM survey, business process survey, Gartner BPM Summit, process improvement
by Elise Olding | September 27, 2011 | 3 Comments
Think about your last BPM implementation – was it merely paving the cow path, or did it include a radical redesign from how things are done today? I talk with vendors, companies, government entities and read lots of case studies. While the results are often impressive, I often feel underwhelmed. Where are the nuggets of radical redesign [...]
Category: BPM Gartner Organizational Change Tags: business process, radical redesign, redesign, reeingineering
by Elise Olding | September 19, 2011 | Submit a Comment
I’m winging my way to Hawaii for a much anticipated mini-vacation. This seems like a good time to recap some of my takeaways from the Sydney BPM summit – even if it is a month later! (I’m back now and had a great time!) There was a great turnout 209 attendees – more than expected. [...]
Category: BPM Gartner Organizational Change mobile Tags: BPM, mobile process, radical redesign
by Elise Olding | August 29, 2011 | 2 Comments
An enterprise’s culture is often a source of pride and differentiation. It can also be a hurdle when implementing business process improvement projects. In my travels and visits with clients all over the world, a common theme is emerging – “we are a unique organization and have a very distinct culture – organizational change practices from other organizational don’t apply to [...]
Category: BPM Gartner Organizational Change Tags: change management, corporate culture, organizational change management
by Elise Olding | June 28, 2011 | 1 Comment
Last week I attended the Gartner enterprise architecture (EA) and program and portfolio management (PPM) summits. There were over 800 attendees at the PPM event, with 400 at the EA summit. I presented on the synergies of BPM with both of these disciplines. The Common Thread Both groups of attendees struggled with organizational change. During my presentation [...]
Category: BPM Gartner Organizational Change Tags:
by Elise Olding | May 19, 2011 | Submit a Comment
I was part of the Gartner EA summit in London last week. There were 400 attendees from more than 30 countries. Betsy Burton, VP and distinguished analyst gave a compelling kick off presentation “Getting a Seat at the Strategy Table.” Burton challenged the audience to create a “clear line of sight between EA and key [...]
Category: BPM EA Gartner Organizational Change Social Tags: BPM, collaboration, entarch, enterprise architecture, gamification, Organizational Change, process improvement
by Elise Olding | May 4, 2011 | 6 Comments
Having returned last week from the Gartner BPM Summit in Baltimore, I have been mashing together the ideas that came out of the many discussions. One that has surfaced is the concept of inflexible or “brittle” processes and the correlation with organizational rigidity. As we shared at the conference “by 2015, the ability to embrace [...]
Category: BPM Gartner Organizational Change Tags: BPM, brittle process, culture, Organizational Change
by Elise Olding | April 20, 2011 | 3 Comments
In the course of my organizational change research, I’m increasingly convinced that having a “change-able” culture will differentiate organizations in the future. This differentiation can positively impact the bottom line. Research abounds on the topics of well-being, motivation and more holistic views on change that embrace the emotional as well as logical components. I will [...]
Category: BPM Gartner Organizational Change Tags: BPM, change management, leading change, Organizational Change, process improvement
by Elise Olding | April 5, 2011 | 1 Comment
The message read “You’ve Been Ousted as mayor of XXXPetStore.” My reaction? Big deal! I had no desire to race to the store to recapture my status or find numerous excuses to purchase toys for my two adorable tonkinese cats. Gamification is an engagement technique that borrows video game mechanics (game features such as points, [...]
Category: BPM Gartner Organizational Change Tags: behavior change, BPM, gamification, motivation, process design
