Last week I attended the Gartner enterprise architecture (EA) and program and portfolio management (PPM) summits. There were over 800 attendees at the PPM event, with 400 at the EA summit. I presented on the synergies of BPM with both of these disciplines.
The Common Thread
Both groups of attendees struggled with organizational change. During my presentation at the EA summit I asked the question to the audience attending my session on BPM: The Catalyst to Deliver Outcomes – “How many of you feel you are doing a good job with organizational change?” In the audience of more than 60, not one hand went up! This tweet says it all: “@chrisoneoa: Crickets & no hands when @eliseolding asked if anyone did Organizational Change and Communication well. Hoot!” EAs, you have some work to do.
Change is Hard, But it’s Harder with NO RESOURCES!
PPM attendees understand the value of change. They do find mastering the discipline a big mountain to climb, but my conversations with them revealed they struggle mostly with getting support for the change efforts. No resources = No change! Their challenges focused on how to communicate the value of this work to get resources. It was mentioned many times, when the budget gets cut, organizational change and communication is the first thing to go.
How Can BPM Help?
This was the topic of my presentations at both conferences. The changes to the business process are the result of PPM work and are guided by the strategies of EA. BPM can be the vehicle to get from strategy to results. BPM is the connection to the business.
My Challenge to You
Let’s figure out how to work together from soup to nuts. EA + PPM + BPM = results. That’s change we can live with. What do you think?