Elise Olding

A member of the Gartner Blog Network

Elise Olding
Research Director
7 years at Gartner
32 years IT industry

Elise Olding is a Research Director covering the complex challenges of organizational change and business transformation from a people perspective. Her areas of focus include organizational change, communications strategies and emerging trends in employee engagement from a hands-on practitioner view. Ms. Olding provides research on a worldwide basis, advising clients on best practices to achieve sustainable change and business transformation. She is a member of Gartner's Business Process and Transformation team. Read Full Bio

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Take Aways from Gartner EA and PPM Summits – San Diego

by Elise Olding  |  June 28, 2011  |  1 Comment

Last week I attended the Gartner enterprise architecture (EA) and program and portfolio management (PPM) summits. There were over 800 attendees at the PPM event, with 400 at the EA summit.  I presented on the synergies of BPM with both of these disciplines. 

The Common Thread

Both groups of attendees struggled with organizational change.  During my presentation at the EA summit I asked the question to the audience attending my session on BPM: The Catalyst to Deliver Outcomes – “How many of you feel you are doing a good job with organizational change?” In the audience of more than 60, not one hand went up! This tweet says it all: “@chrisoneoa: Crickets & no hands when @eliseolding asked if anyone did Organizational Change and Communication well. Hoot!”  EAs, you have some work to do.

Change is Hard, But it’s Harder with NO RESOURCES!

PPM attendees understand the value of change. They do find mastering the discipline a big mountain to climb, but my conversations with them revealed they struggle mostly with getting support for the change efforts. No resources = No change! Their challenges focused on how to communicate the value of this work to get resources.  It was mentioned many times, when the budget gets cut, organizational change and communication is the first thing to go.

How Can BPM Help?

This was the topic of my presentations at both conferences.  The changes to the business process are the result of PPM work and are guided by the strategies of EA.  BPM can be the vehicle to get from strategy to results. BPM is the connection to the business. 

My Challenge to You

Let’s figure out how to work together from soup to nuts. EA + PPM + BPM = results. That’s change we can live with. What do you think?

1 Comment »

Category: BPM Gartner Organizational Change     Tags:

1 response so far ↓

  • 1 Mike Walker   June 29, 2011 at 3:20 pm

    Hi Elise,
    I really applaud you for bringing this issue to light. I too see the same issue in my work as well. What I have talked about to date is the root issue on why I think we have this problem to begin with. It all starts with effective communication an styles.

    I provided a link to my blog post that is titled, “IQ Isn’t Enough. Enterprise Architects Must Balance with EQ Driven Approaches”. I discuss that just because you are the smartest person in the room with the best ideas on how to solve the problem, doesn’t mean that you will be able to effectively lead and change the organization with on those ideas alone.

    Below is the article:

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