Gartner Blog Network

Posts from Date:   2011-1

When it’s Time to Stop Improving Processes

by Elise Olding  |  January 31, 2011

Select one of the following: A. When your business partners groan when they see you B. When it will cost more to improve than you will get in benefit C. When you are on vacation D. All the above Give it some thought and don’t peek! The answer is D. So why is that relevant […]

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Think Bigger to Reinvent Ourselves

by Elise Olding  |  January 25, 2011

In the US tonight, President Obama gave the “State of the Union” address. I was listening to the speech with not so much of a political ear, but one of rallying a nation around change. It was a brilliant speech from that standpoint. Without judgment about the political issues let me offer my analysis of […]

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Building an Innovative Culture – Kaiser Permanente’s Garfield Innovation Center

by Elise Olding  |  January 20, 2011

Last month I had the pleasure of going to Kaiser Permanente’s Garfield Innovation Center with Jim Sinur and Brian Blau from Gartner. What a candy store of ideas! Just being there made me feel inspired and more innovative. There’s a lot going on but one thing that struck me was how having the innovation center […]

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2011 – What’s on the Horizon for BPM?

by Elise Olding  |  January 10, 2011

HAPPY NEW YEAR! I’m back after a holiday break and thinking about what’s in store for 2011. Here are three areas that will gain momentum and we will continue to focus on in 2011: 1.  Social BPM Social BPM will move from buzz to a real technique. We have seen successes in the CRM arena […]

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