Elise Olding

A member of the Gartner Blog Network

Elise Olding
Research Director
3 years at Gartner
26 years IT industry

Elise Olding is a research director in Gartner's Business Process Management (BPM) group. Ms. Olding provides research on a worldwide basis, advising clients on BPM implementation practices. Read Full Bio

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I Don’t Want “User” Experience I want “Elise” Experience!

by Elise Olding  |  October 6, 2010  |  1 Comment

Who is “User” and why am I subjected to his/her experience when using a device or website? I dream of the day I don’t have to figure out how “User” wants to interact. I know how I want to interact with my devices and technology – so why can’t “User” move over and share a little?

Why can’t we move beyond just “context aware” and get to “context experience?” Come on, you know who I am, deliver the goods!

Here’s how it works:

  • The device/app or website detects “oh, it’s Elise!”
  • Elise likes to interact like this…..
  • …Fetching
  • …Delivering
  • Voila!  Elise’s experience.

Is that such a pipe dream?  I will patiently wait until that day. 

PS. This blog delivered from 30,000 ft somewhere over the Midwest.   Whoo hoo gogoinflight! 

Follow me on Twitter @eliseolding

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