Donna Fitzgerald

A member of the Gartner Blog Network

Donna Fitzgerald
Research Director
3 years at Gartner
31 years IT industry

Donna Fitzgerald is the role service director for the Program and Portfolio research area. Her responsibilities include helping companies improve their program and portfolio management capabilities. Ms. Fitzgerald uses her personal experience… Read Full Bio

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Twitter Outage and the Shape of Things to Come

by Donna Fitzgerald  |  August 15, 2009  |  Comments Off

Just a few minutes ago I posted an entry about using Twitter at the PPM Summit in September.  When I was checking that my links worked I realized that Twitter was down.  Being an analyst by inclination and by job title I immediately went out to the web to find out where this was a recurring problem or just a one time glitch.  It appears that there have been a number of DOS issues recently.  Tracking this back got me to a site called Downrightnow which tracks the status on the more popular social networking sites.  I then followed the appropriate links on reporting an outage only to find that they generally rely on Twitter to help them monitor user reported outages. 

So here we have a completely free service (Twitter) that is rapidly becoming the backbone of applications and workstreams.  I hate to say it but I’m thinking that at some time in the future we’re going to have a situation where the firms funding Twitter will want some financial renumeration for their investment and then we’ll all find out about TANSTAAFL really means.

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