Gartner Blog Network

Donna Fitzgerald
Research Vice President
5 years at Gartner
31 years IT industry

Donna Fitzgerald focuses her research on strategies and approaches for using program and portfolio management as a way to create unique business value. Read Full Bio

A Case Study — Forming an HR/IT Alliance: How GE Built its Own Software to Lead Cultural Change

by Donna Fitzgerald  |  November 1, 2016

I don’t normally post case studies but when Lauren shared this case study with me I thought there was so much useful information in the study that I couldn’t help but ask her if I could cross post. For those of you how are familiar with Gartner research here’s a cheat sheet of what you […]

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Enabling Business Agile: Building Collective Intelligence

by Donna Fitzgerald  |  September 30, 2016

One of the key components of business agile has always been building a culture of collective intelligence.  Essentially it means that in order to move quickly and be able to respond effectively to changes in the ecosystem the enterprise needs to develop a collective memory about what works, what doesn’t work and how best to […]

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Putting Project Management in its Place: the Business Agile Perspective

by Donna Fitzgerald  |  September 21, 2016

For the last 20 years certain professional societies have stressed the importance of every organization understanding the value of project management.  Apparently the theory was that organizations needed to already believe in the value project management before a PM could actually deliver value.  The concept of believe first, see value later is coming under attack […]

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Managing a Business Agile Project: Discussing what works and what doesn’t

by Donna Fitzgerald  |  September 13, 2016

I’ve recently been speaking with clients about how to handle projects in an agile environment and it occurred to me that we needed to start a much more public discussion to put a stop to the misinformation and incipient bad practices that are starting to gain a foot hold in too many PMO. I’ve been […]

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PMOs Should Stop Governing Projects and Start Supporting Investments – Business Agile Part 2

by Donna Fitzgerald  |  July 11, 2016

For most people the word investment automatically causes us to think about money.  As adults we know that when we invest our money we expect a return and that we make the investment choice based on our assessment of the value a particular investment will return.  We also understand that our funds are limited and […]

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Redefining Agility in the Digital Age

by Donna Fitzgerald  |  July 6, 2016

Something changed at the start of 2016.  Concepts and trends that Gartner has been discussing for years suddenly became the aspirational norm.  On the PPM front that has resulted in the emergence of what we have chosen to call “Business Agile” To give this term some context I’ll generalize the standard call I’ve been having […]

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A Minimally Viable Process for Project Documentation

by Donna Fitzgerald  |  September 16, 2015

The amount of process and project documentation are usually problem areas that IT PMOs struggle with in their efforts to become more agile or to support ITs move to bimodal.  While every situation is somewhat unique, it occurred to me that much of the problem could be solved if both the PMO and the Agile […]

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Why You Absolutely Need a “Negative Nate” on Your Project Team

by Donna Fitzgerald  |  June 17, 2014

I found this quote from Ron Friedman of 99u interesting… “A study in Psychological Science found that when we work with others to reach a decision, we become overly confident in the accuracy of our collective thinking. The confidence boost we gain from working in teams can feel exhilarating in the short term. But it also clouds […]

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Developing the Competent Project Manager: a Sunday workshop at the 2014 Gartner PPM Summit

by Donna Fitzgerald  |  May 28, 2014

A common issue for many project management offices (PMOs) is managing the current skill levels of their project and program managers. In general, PMOs consider a small number of their project and program managers as “superstars,” and a larger number of them as being barely able to get by. Knowledge-based certifications are effective as a […]

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The Value Proposition of the PMO (part 3) – An example of a personal concept of value

by Donna Fitzgerald  |  August 22, 2013

Since my last posting didn’t generate a lot of feedback – I’ll take the next step by articulating what I believe the value of the PMO was for me.  It was a way to get something important to my company and the people I worked with done.  That is what got me up in the […]

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