Gartner Blog Network

Donna Fitzgerald
Research Vice President
5 years at Gartner
31 years IT industry

Donna Fitzgerald focuses her research on strategies and approaches for using program and portfolio management as a way to create unique business value. Read Full Bio

A Minimally Viable Process for Project Documentation

by Donna Fitzgerald  |  September 16, 2015

The amount of process and project documentation are usually problem areas that IT PMOs struggle with in their efforts to become more agile or to support ITs move to bimodal.  While every situation is somewhat unique, it occurred to me that much of the problem could be solved if both the PMO and the Agile […]

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Why You Absolutely Need a “Negative Nate” on Your Project Team

by Donna Fitzgerald  |  June 17, 2014

I found this quote from Ron Friedman of 99u interesting… “A study in Psychological Science found that when we work with others to reach a decision, we become overly confident in the accuracy of our collective thinking. The confidence boost we gain from working in teams can feel exhilarating in the short term. But it also clouds […]

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Developing the Competent Project Manager: a Sunday workshop at the 2014 Gartner PPM Summit

by Donna Fitzgerald  |  May 28, 2014

A common issue for many project management offices (PMOs) is managing the current skill levels of their project and program managers. In general, PMOs consider a small number of their project and program managers as “superstars,” and a larger number of them as being barely able to get by. Knowledge-based certifications are effective as a […]

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The Value Proposition of the PMO (part 3) – An example of a personal concept of value

by Donna Fitzgerald  |  August 22, 2013

Since my last posting didn’t generate a lot of feedback – I’ll take the next step by articulating what I believe the value of the PMO was for me.  It was a way to get something important to my company and the people I worked with done.  That is what got me up in the […]

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The Value Proposition of the PMO (part 2) – How YOU define the value is important

by Donna Fitzgerald  |  July 31, 2013

If we want to make changes we first have to be willing to lead the change and to lead the change we need to understand where we want to go.  Let’s begin with the question “What is the value of the PMO to you personally?” The answer I’m asking you to find is the one […]

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The Value Proposition of the PMO – Is it changing? (part one)

by Donna Fitzgerald  |  July 30, 2013

I’ve recently been spending a lot of time thinking about what our clients really need to know to be successful in running a PMO.  This is a little more difficult than it might appear because the first thing we need to convince people of is that what they think they should be doing according to […]

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Collaboration, Team Learning and Who Makes the Decision

by Donna Fitzgerald  |  July 1, 2013

How much collaboration do you need on a project team?  Does everything need to be collaborative?  XP would imply it does when it comes to coding.  The core view here is that two heads are always better than one.  But what about with the day to day aspects of a project?  When someone escalates a […]

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Rethinking how to improve Project Performance by building business consulting skills and domain expertise

by Donna Fitzgerald  |  June 28, 2013

After almost a year hiatus I thought I’d start blogging again – and is my wont I’ve decided to pick a topic that should  generate some strong reactions and offer lots for us to discuss. As should be no surprise, I’ve recently spent a lot of time asking myself how to improve the actual performance […]

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Mental Models, Personal Quirks and Successful Projects

by Donna Fitzgerald  |  July 17, 2012

Tom Peters (our keynote speaker at the 2011 PPM Summit) wrote a testimonial about Stephen Covey for the Washington Post yesterday (  For those of you who follow Tom Peters, it was classic Peters and was quite heartfelt, in my opinion.  Never having been a Covey acolyte, my reaction was at first just the common one […]

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Machiavelli, Sociopaths and the Difference Between What’s Right and What’s Correct

by Donna Fitzgerald  |  August 31, 2011

  “Appear merciful, faithful, humane, religious, upright, and to be so, but with a mind so framed that should you require not to be so, you may be able and know how to change to the opposite.”                                        MACHIAVELLI I found this quote from Machiavelli in something I was reading this morning.  I generally like […]

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