Debbie Wilson

A member of the Gartner Blog Network

Entries Categorized as 'Usability'


Q&A: The Top 21 Questions for Evaluating and Implementing E-Procurement

by Debbie Wilson  |  November 6, 2009  |  Comments Off

This new research (subscription required) answers the most common e-procurement-related questions that end users are asking Gartner.  Sample questions include how to maximize the ROI for e-procurement, how to drive user adoption, what to expect if you are integrating a best-of-breed solution to an ERP(s) and whether, for public sector, funding the initiative through supplier […]

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Category: Cost Cutting E-Procurement Research Library (Subscription/Purchase Required) Transaction Enablement Usability     Tags:

Please Don’t Change My User Interface

by Debbie Wilson  |  October 30, 2009  |  3 Comments

I find a strikingly curious conundrum happening in procurement automation.  There has been a well-known, long-term challenge with the usability of applications in e-procurement, e-sourcing, etc, and clients have begged for quicker screen refresh times, fewer clicks and more intuitive screen lay-outs.  But what I’ve observed recently is that when vendors try to respond to […]

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Category: E-Procurement Transaction Enablement Usability     Tags: