by Debbie Wilson | June 22, 2009 | 1 Comment
I have entertained several end-user client inquiries recently on the subject of a vendor that is aggressively working to move customers off a legacy product line. The feedback on what was communicated varies – some customers were told that regular support is ending on June 30th; others were told that they must commit to upgrade [...]
Category: The Business of Software Uncategorized Tags:
by Debbie Wilson | April 9, 2009 | Comments Off
The down economy and the tightness of capital markets of 2009 will lead to significantly higher levels of vendor bankruptcy, instability and closure. Figure out whether your vendor is a dominator, leader, fighter, survivor or flailer; and establish an effective scope for a vendor vulnerability program. Use observable vendor behavior, financial ratio analysis and qualitative [...]
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Category: Research Library (Subscription/Purchase Required) Risk Management Strategic Sourcing The Business of Software Vendor Vulnerability Tags:
by Debbie Wilson | December 24, 2008 | Comments Off
The holidays are an interesting time of year – they are a time of celebration, good cheer and giving. But for most, the holidays are also a time of turmoil as we can’t help but reflect on dreams not achieved, loved ones lost and concerns for the coming year. The procurement industry certainly has its own share of [...]
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Category: Strategic Sourcing The Business of Software Tags:
by Debbie Wilson | December 15, 2008 | 3 Comments
Last week, Kevin Potts of Emptoris commented on my note on Procurement Market trends with a good question – Why did we write that Hybrid SaaS/On-Premises vendors are at a disadvantage to pure SaaS vendors in the procurement tools market? Thanks for your comments, Kevin. I did not intend for my research to imply that [...]
Category: Procurement Market Research Software as a Service The Business of Software Tags:
by Debbie Wilson | November 11, 2008 | 4 Comments
I just saw a very interesting news piece on the wire: Selectica announced that it had landed Sun Microsystems as a new contract management customer. The piece didn’t say that Sun Microsystems was a marquee customer of Nextance, a Selectica competitor and a pioneering contract management vendor that was acquired by Versata last fall. I’ve [...]
Category: Contract Management The Business of Software Tags:
by Debbie Wilson | November 11, 2008 | 1 Comment
One of procurement’s lesser known jobs is risk management – taking proactive steps to prepare for rainy day supply-disrupting events such as earthquakes, supplier bankruptcies and acquisitions. Risk management is as much an art as it is a science, because success requires broad contemplation concerning what could go wrong and how likely each potential disaster [...]
Category: Cost Cutting Risk Management The Business of Software Tags:
by Debbie Wilson | September 20, 2008 | 1 Comment
If I received a dime for every time I have been asked whether I thought Oracle would buy Ariba . . . well . . I wouldn’t be rich, but I sure would have a pretty, shiny pile of coins to show for it. I might even have enough to buy a ticket to the [...]
Category: The Business of Software Tags:
