Debbie Wilson

A member of the Gartner Blog Network

Entries Categorized as 'The Business of Software'

Reminiscing – 1990, 2000 – and Thinking Ahead to 2020

by Debbie Wilson  |  January 5, 2010  |  4 Comments

I never dreamed that I would devote my professional life to a career in procurement.  Heck I hardly new what procurement was when I took a job as a junior buyer in 1984 after following a very beguiling man to Boston and finding that my newly minted, prized business degree from Miami University (prized in […]


Category: The Business of Software Uncategorized     Tags:

Peppol: Potential Beyond EU Government Procurement?

by Debbie Wilson  |  December 16, 2009  |  1 Comment

I had the privilege of chatting this week with Mikkel Hippe Brun, Technical Director of PEPPOL (Pan European Public Procurement) and chief consultant at the Danish National IT and Telecom Agency.  Brun is playing a key role in the PEPPOL initiative – which has a goal to drive purchase transaction document exchange online for public […]

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Category: E-Procurement The Business of Software Transaction Enablement     Tags:

Help Wanted . . !

by Debbie Wilson  |  November 9, 2009  |  5 Comments

Today I fielded ANOTHER call from a supplier that is frustrated with and challenged to support all the various buy-side e-procurement and e-invoicing solutions of their customers.  “We’re a high volume shop,” they said, “it’s not practical for us to log into a dozen different portals to download orders and submit invoices.”  To complicate matters, […]


Category: E-Procurement Multienterprise Business Process Platform Supplier E-Invoicing The Business of Software Transaction Enablement     Tags:

Some thoughts as I finish up a European Tour

by Debbie Wilson  |  October 23, 2009  |  2 Comments

I am just wrapping up a tour of several European cities – including Paris, Geneva, Lausanne, Frankfort and Vienna.  It’s always a pleasure to visit clients here but this trip has been especially gratifying.  In past trips, it has generally taken a fair amount of time to work through terminology and concepts with clients so […]


Category: E-Procurement Strategic Sourcing The Business of Software     Tags:

A New Chapter for Emptoris – and Avner Schneur

by Debbie Wilson  |  August 13, 2009  |  5 Comments

It’s hard to imagine Emptoris without Avner Schneur. When I think of Avner, I think of passion, intensity and drive.  I have no doubt that Emptoris has been a survivor of the long and winding road of B2B evolution largely as a result of Avner’s work.    There have however been signs of trouble at this […]


Category: Strategic Sourcing The Business of Software     Tags:

Hype Cycle for Procurement Applications, 2009

by Debbie Wilson  |  August 11, 2009  |  1 Comment

Procurement spans a rich and diverse range of activities.  The variety of tools available to enable procurement activities and expanding and maturing at a heightened rate this year, due to the widespread need to cut costs.  This signature Gartner document type profiles 26 different procurement technologies, detailing for each the current maturity level, the benefit […]

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Category: Contract Management E-Procurement Master Data Management Multienterprise Business Process Platform Procurement Market Research Research Library (Subscription/Purchase Required) Reverse Auctions Software as a Service Spend Analysis Strategic Sourcing Supplier E-Invoicing Supplier Information Management Supplier Performance Management Tactical Sourcing The Business of Software Transaction Enablement     Tags:

Licensing Matters

by Debbie Wilson  |  August 5, 2009  |  Comments Off

I’ve really noticed this year how much licensing strategy affects a vendor’s prospects.  Here’s just a few of the more interesting tidbits: ·        Some vendors charge on the basis of named seats – but they enforce a minimum price.  So if you get a proposal for a very small implementation – your seat price can […]

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Category: The Business of Software     Tags:

Back to the Future

by Debbie Wilson  |  July 15, 2009  |  Comments Off

It’s beginning to feel like a reunion around lately with all the new-old names resurfacing in the industry.  Here are but a few of the resurfacings: ·        Click Commerce, or at least the part of the company left after Emptoris acquired the services e-procurement business, has brought back the name Requisite for its business.  Ahh […]

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Category: The Business of Software     Tags:

Reaching Up

by Debbie Wilson  |  July 14, 2009  |  1 Comment

I’ve had a string of inquiries over the past few weeks from smaller organizations that are keen to invest in procurement technologies – to improve their sourcing processes, to support requisitioning, and to connect online with suppliers.   For me, these calls are often a source of deep frustration.  (Remember I am and forever will be […]

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Category: Cost Cutting Procurement Market Research The Business of Software     Tags:

If You Can’t Beat ‘Em, Tax ‘Em

by Debbie Wilson  |  June 29, 2009  |  Comments Off

I heard from a major procurement vendor today that they are initiating a “tax” on customers that integrate to their platform- by charging a fee for each connection to a heterogeneous system.  Although I was surprised to hear that, it is perfectly logical.   This vendor offers a variety of procurement apps, but in many cases […]

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Category: Procurement Market Research The Business of Software     Tags: