Debbie Wilson

A member of the Gartner Blog Network

Entries Categorized as 'Supplier Performance Management'


Top Procurement Processes and Thoughts on How to Measure Them

by Debbie Wilson  |  January 4, 2010  |  Comments Off

This pair of notes (subscription required) Develop KPIs for Procurement Processes Top Procurement Processes describes the top procurement processes – spending analysis, purchasing, strategic sourcing, and supply base management – and offers recommendations on how to assess their effectiveness.

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Category: Research Library (Subscription/Purchase Required) Supplier Performance Management     Tags:

The Gartner Procurement Q4 2009 Heat Map

by Debbie Wilson  |  December 24, 2009  |  3 Comments

I took advantage of a bit of quiet time this lovely Christmas Eve to update the heat map for my end-user client interactions this quarter.  Here are some interesting take-aways:  I spoke directly with eighty-five unique end user organizations, up from 82 in Q4 2008 Hottest topics are Procure-to-pay (level from Q3); enterprise contract management [...]

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Category: Contract Management E-Procurement Master Data Management Procurement Heat Map Procurement Market Research Reverse Auctions Spend Analysis Strategic Sourcing Supplier Performance Management Vendor Vulnerability     Tags:

Hype Cycle for Procurement Applications, 2009

by Debbie Wilson  |  August 11, 2009  |  1 Comment

Procurement spans a rich and diverse range of activities.  The variety of tools available to enable procurement activities and expanding and maturing at a heightened rate this year, due to the widespread need to cut costs.  This signature Gartner document type profiles 26 different procurement technologies, detailing for each the current maturity level, the benefit [...]

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Category: Contract Management E-Procurement Master Data Management Multienterprise Business Process Platform Procurement Market Research Research Library (Subscription/Purchase Required) Reverse Auctions Software as a Service Spend Analysis Strategic Sourcing Supplier E-Invoicing Supplier Information Management Supplier Performance Management Tactical Sourcing The Business of Software Transaction Enablement     Tags:

Key Issues for Enterprise Contract Management and Procurement Applications, 2009

by Debbie Wilson  |  April 6, 2009  |  Comments Off

This Gartner research document outlines my planned research for now through March 2010.  Procurement technology 2009 research will focus on the important issues of cost cutting, the competitive landscape and maximizing technology investments, while enterprise contract management research will continue to track and analyze this dynamic market.  Key Issues for Enterprise Contract Management and Procurement [...]

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Category: Contract Management Cost Cutting E-Procurement Multienterprise Business Process Platform Procurement Market Research Research Library (Subscription/Purchase Required) Reverse Auctions Software as a Service Spend Analysis Strategic Sourcing Supplier E-Invoicing Supplier Information Management Supplier Performance Management Tactical Sourcing Transaction Enablement     Tags:

Is Chasing Deflation a Good Idea?

by Debbie Wilson  |  January 14, 2009  |  4 Comments

I’ve been hearing an increasing number of organizations going back to suppliers for mid-contract price reductions because of prices generally falling. Other organizations are, for the first time, seriously bidding out work that has gone for years (or forever!) to favorite incumbents. For published examples, see: Prices are clearly falling in many spending categories. For [...]

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Category: Cost Cutting Strategic Sourcing Supplier Performance Management Tactical Sourcing     Tags: