Debbie Wilson

A member of the Gartner Blog Network

Entries Categorized as 'Software as a Service'


A Downside of SaaS [At Least for the Vendor Community]

by Debbie Wilson  |  November 3, 2009  |  2 Comments

I had an interesting client call yesterday that reminds me that the flexibility of a SaaS subscription can work both in favor of the SaaS vendor (hey, you don’t have to have a capital budget for us . . . just a bit of operating funds!) and against them.  (Hmmm [says the buying organization] we [...]

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Category: Cost Cutting Software as a Service     Tags:

Hype Cycle for Procurement Applications, 2009

by Debbie Wilson  |  August 11, 2009  |  1 Comment

Procurement spans a rich and diverse range of activities.  The variety of tools available to enable procurement activities and expanding and maturing at a heightened rate this year, due to the widespread need to cut costs.  This signature Gartner document type profiles 26 different procurement technologies, detailing for each the current maturity level, the benefit [...]

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Category: Contract Management E-Procurement Master Data Management Multienterprise Business Process Platform Procurement Market Research Research Library (Subscription/Purchase Required) Reverse Auctions Software as a Service Spend Analysis Strategic Sourcing Supplier E-Invoicing Supplier Information Management Supplier Performance Management Tactical Sourcing The Business of Software Transaction Enablement     Tags:

SaaS Business Continuity Risk Mitigation . . and the Supplier Community

by Debbie Wilson  |  July 22, 2009  |  8 Comments

I’m working on some research on the topic of SaaS business continuity risk mitigation. It’s a fascinating subject because without a doubt – some day – a major SaaS vendor will suddenly close its doors and leave its customers high and dry.  When a vendor for an on-premises solution stops supporting a solution, for whatever [...]

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Category: Multienterprise Business Process Platform Risk Management Software as a Service     Tags:

Key Issues for Enterprise Contract Management and Procurement Applications, 2009

by Debbie Wilson  |  April 6, 2009  |  Comments Off

This Gartner research document outlines my planned research for now through March 2010.  Procurement technology 2009 research will focus on the important issues of cost cutting, the competitive landscape and maximizing technology investments, while enterprise contract management research will continue to track and analyze this dynamic market.  Key Issues for Enterprise Contract Management and Procurement [...]

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Category: Contract Management Cost Cutting E-Procurement Multienterprise Business Process Platform Procurement Market Research Research Library (Subscription/Purchase Required) Reverse Auctions Software as a Service Spend Analysis Strategic Sourcing Supplier E-Invoicing Supplier Information Management Supplier Performance Management Tactical Sourcing Transaction Enablement     Tags:

Another Interesting Implication for SaaS

by Debbie Wilson  |  March 23, 2009  |  11 Comments

I’m noticing a very interesting micro-trend in my inquiries this month.  I’ve taken several calls from clients who are nearing the end of a subscription to a software solution and are now taking the opportunity to look around.  Some are accessing their solutions via hosted delivery, others via SaaS.  Either way, the impetus for the [...]

11 Comments »

Category: Cost Cutting E-Procurement Software as a Service Spend Analysis Strategic Sourcing     Tags:

SaaS: A Different Approach to the Business of Software

by Debbie Wilson  |  December 15, 2008  |  3 Comments

Last week, Kevin Potts of Emptoris commented on my note on Procurement Market trends with a good question – Why did we write that Hybrid SaaS/On-Premises vendors are at a disadvantage to pure SaaS vendors in the procurement tools market? Thanks for your comments, Kevin. I did not intend for my research to imply that [...]

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Category: Procurement Market Research Software as a Service The Business of Software     Tags: