Debbie Wilson

A member of the Gartner Blog Network

Entries Categorized as 'Risk Management'

SaaS Business Continuity Risk Mitigation . . and the Supplier Community

by Debbie Wilson  |  July 22, 2009  |  8 Comments

I’m working on some research on the topic of SaaS business continuity risk mitigation. It’s a fascinating subject because without a doubt – some day – a major SaaS vendor will suddenly close its doors and leave its customers high and dry.  When a vendor for an on-premises solution stops supporting a solution, for whatever […]


Category: Multienterprise Business Process Platform Risk Management Software as a Service     Tags:

How Not To Use Procurement Leverage: Bullying 101

by Debbie Wilson  |  April 21, 2009  |  Comments Off

Last week, I commented on Professor Rob Handfield’s overly supplier-centric recommendations on helping distressed suppliers through a financial crisis. No one could accuse Anheuser-Busch InBev NV, a global brewing giant, of being too considerate of its suppliers.  According to”AB InBev Suppliers Feel Squeeze,” from the April 17th US edition of the Wall Street Journal, this […]

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Category: Cost Cutting Risk Management Vendor Vulnerability     Tags:

Vendor Vulnerability 101: Assessing Financial Performance

by Debbie Wilson  |  April 9, 2009  |  Comments Off

The down economy and the tightness of capital markets of 2009 will lead to significantly higher levels of vendor bankruptcy, instability and closure.  Figure out whether your vendor is a dominator, leader, fighter, survivor or flailer; and establish an effective scope for a vendor vulnerability program. Use observable vendor behavior, financial ratio analysis and qualitative […]

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Category: Research Library (Subscription/Purchase Required) Risk Management Strategic Sourcing The Business of Software Vendor Vulnerability     Tags:

Procurement Risk Management

by Debbie Wilson  |  November 11, 2008  |  1 Comment

One of procurement’s lesser known jobs is risk management – taking proactive steps to prepare for rainy day supply-disrupting events such as earthquakes, supplier bankruptcies and acquisitions. Risk management is as much an art as it is a science, because success requires broad contemplation concerning what could go wrong and how likely each potential disaster […]

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Category: Cost Cutting Risk Management The Business of Software     Tags: