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Some thoughts as I finish up a European Tour

by Debbie Wilson  |  October 23, 2009  |  2 Comments

I am just wrapping up a tour of several European cities – including Paris, Geneva, Lausanne, Frankfort and Vienna.  It’s always a pleasure to visit clients here but this trip has been especially gratifying.  In past trips, it has generally taken a fair amount of time to work through terminology and concepts with clients so we can have a conversation with a common understanding. For example, I’ll never forget the amazing amount of effort it took eighteen months or so ago to level set with a large European energy company.  

This year, I find our end-user clients are increasingly speaking the same language.  Whether Austria or France, people know what e-sourcing is, and they realize that there is a lot more to e-procurement than electronic invoicing.  How refreshing – the world is really getting smaller. 

I’m particularly intrigued with the EU Peppol project – which has great aspirations to deliver a single data model for purchase order documents and for supplier “dossiers.”  The goal is to facilitate e-procurement across borders.  Good stuff and I am glad to have the opportunity to catch up on European procurement automation trends.

Category: e-procurement  strategic-sourcing  the-business-of-software  

Deborah R Wilson
Research Vice President
8 years at Gartner
15 years IT industry

Deborah Wilson, a Gartner research vice president, covers procurement strategies and applications. Her areas of interest include procure-to-pay, e-marketplaces, e-sourcing, spend analysis, services procurement and supply risk assessment. Read Full Bio


Thoughts on Some thoughts as I finish up a European Tour


  1. Debbie, you are talking about the changes to the data infrastructure that I find to be totally in line with the actual infrastructure EU is investing in. In my latest trip I was very positively impressed by the amount of road construction and the quality of tunnels all around EU that makes actual goods movement much better. Looks like they have their act together in many ways, are lagging behind?

  2. Debbie, you are talking about the changes to the data infrastructure that I find to be totally in line with the actual infrastructure EU is investing in. In my latest trip I was very positively impressed by the amount of road construction and the quality of tunnels all around EU that makes actual goods movement much better. Looks like they have their act together in many ways, are we lagging behind?



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