You can pretty much assume that when I haven’t blogged for a while – something is up. That has certainly been the case over the last month, as I have been buried with calls from Ariba customers of older on-premise products version 8.2 and 4.4 and older – asking about their options now that Ariba has formally ended support for these products. Published newly this week is my note on the subject – (subscription required). The whole situation is a good reminder to buyers to carefully review vendor contracts before signing them. Its also a good heads up to vendors that it is in your best interest to help customers plan as far in advance as possible for upgrades.
by Debbie Wilson | October 15, 2009 | 2 Comments