Scenario 1: Truck marked “Law Enforcement” towing a trailer with no working brake lights. Stops in front of me and I almost rear-end him.
Scenario 2: Van marked “Police” races past me and runs a full red light while I stop. This was a “work detail” van – roadside trash collection with prison labor. No burglary [...]
Live By The Rules; Die By The Rules
April 17th, 2009 · No Comments
Tags: Business Rule Management (BRM) · Philosophy · Rabble-Rousing and General Hoopla
Tell Me About the Mechanics of Your BPM Investment Analysis Efforts
April 16th, 2009 · No Comments
I’m doing some basic data gathering from several sources – typical work of an analyst. In this blog posting, I’m looking for some current anecdotal evidence around BPM investment analysis mechanics – nothing fancy. From our BPM survey, we know that cost savings are critical BPM measures of success. I’m interested in the mechanics of [...]
Tags: Business Process Management (BPM) · Business Rule Management (BRM)
Influence Our BPM Conference Agenda
April 13th, 2009 · 6 Comments
I am happy to be Chair for the Gartner Fall BPM Summit, October 5 – 7 in Orlando. Our BPM summits are fun and top ranked in the industry, and here is your chance to influence the agenda. What would you like to see? What panels? What case studies? What main tent events? What topics? [...]
Tags: Business Process Management (BPM) · Rabble-Rousing and General Hoopla · Technowishing
Business Process Pests: "Do No Harm"
April 13th, 2009 · No Comments
I spent the better portion of Saturday vacuuming up the carcasses of 1000s of dead ladybugs. Sounds like a great Ed Wood movie, doesn’t it? (Sorry, I watched Plan 9 From Outer Space last night). Sadly, my travails were not celluloid images, and these bugs were real, scattered across my floor like tiny broken toys. [...]
Tags: Business Process Management (BPM) · Philosophy · Rabble-Rousing and General Hoopla
Information Technology as i.t.
March 30th, 2009 · 1 Comment
Today, I went to a Southern legend’s headquarters. This private company is a local phenomenon, and at close to three billion dollars in sales, rapidly becoming a nationwide force. I once went to church with the founder and his sons, but had never been to the home office. What a great visit. The legend is [...]
Tags: Business Process Management (BPM) · Philosophy · Rabble-Rousing and General Hoopla · Technowishing
Name that Process!
March 30th, 2009 · No Comments
I saw a sign today: “I buy junk.” That reminds me of another sign I often see: “We buy ugly houses.” These signs set the tone for the transaction, don’t they? You could take the Hope diamond to the first merchant and he could simply say, “How much ya’ want for that junk?” You could [...]
Tags: Business Process Management (BPM) · Philosophy · Rabble-Rousing and General Hoopla
BPM Hype Cycle Input
March 30th, 2009 · No Comments
My team is starting the BPM Hype Cycle for 2009. If you have any BPM topics that you think should be represented, please let me know and I will pass them on to the team. No promises, but we can assess your input against our list of hype-cycle-worthy technologies and concepts.
Please limit to BPM-related stuff.
thanks!
Tags: Business Process Management (BPM)
Why do We Hate Certain Processes?
March 24th, 2009 · 2 Comments
This past weekend, I willingly participated in one of the most painful processes on the planet – I went looking at new cars. The weather was warm, my Saturday meeting was boring, and I was near car heaven. So, I went looking. Man, do I hate the car looking-testing-sniffing-buying process. Even though most of the [...]
Tags: Business Process Management (BPM) · Philosophy · Rabble-Rousing and General Hoopla
The Old Rules Don’t Apply? Baloney!
March 20th, 2009 · No Comments
When we were all rolling in those filthy-rich, blissful days of Internet summer, all around us, people were saying, “The old rules don’t apply!” Bricks-and-mortar are dead, clicks are the new currency, the old economy is dead, long live the new economy. The market only goes up, income only goes up, house prices only go [...]
Tags: Philosophy
Who Designs Your Processes? Howard, Howard and Fine?
March 19th, 2009 · 2 Comments
I’m a card-carrying fan of The Three Stooges. Yes, I’m male… so we know that my admiration is genetically-wired, but it’s still admiration. Late last night, when I couldn’t sleep, I watched some pristine new releases of classic Columbia Stooges shorts and couldn’t help but wonder: “What if The Three Stooges had been cast in [...]
Tags: Business Process Management (BPM) · Business Rule Management (BRM) · Philosophy · Rabble-Rousing and General Hoopla · Technowishing