David McCoy

A member of the Gartner Blog Network

David McCoy header image 4

Entries Tagged as 'Business Process Management (BPM)'

What Will We Call BPM in 2018?

November 5th, 2009 · 1 Comment

BPM – business process management – is a good term. In fact, it’s a great term. But there are lots of great terms that get pushed aside in the march of time:

Personnel has become Human Resources (HR)
Employees have become associates, partners, colleagues, team members, etc
Soup has become broth, consommé, bisque – why can’t you [...]

[Read more →]

Tags: Business Process Management (BPM) · Rabble-Rousing and General Hoopla

Dangerous Dealings with your Subject Matter Experts (SMEs)

October 30th, 2009 · 1 Comment

I have a friend who is a well-established businessman in a franchise operation.  He is one of the best, so naturally, when said franchise (term used loosely) wanted to build new systems, they grabbed him as their SME. Seemed like a smart move. I would have recommended doing the same. It’s a “process thing.” But….

It’s [...]

[Read more →]

Tags: Business Process Management (BPM)

Learn about Pattern-Based Strategy(tm)

October 15th, 2009 · 1 Comment

Check out our new web page on Pattern-Based Strategy. For those of you who follow our research on business process management suites (BPMS), business rule management (BRM), simulation, business activity monitoring (BAM) and Complex Event Processing (CEP), you can see it all coming together in a really big way!

[Read more →]

Tags: Business Process Management (BPM) · Business Rule Management (BRM) · Technowishing

A Few More Interesting "THINGS" from THE BPM Conference

October 7th, 2009 · 1 Comment

Business Process Networks – I had a cool research discussion with my fellow analyst Benoit L’heureux. A great blend of IaaS and community for B2B process.You can read on this if you look him up. Expect to see more of the BPN research in your future.
Certification for Business Process Competency Centers – Hallway discussion with [...]

[Read more →]

Tags: Business Process Management (BPM)

BPM Certification – Outside the US?

October 6th, 2009 · 1 Comment

Dinner with Gabrielle Field, one one of the powers-that-be working with Brett Champlin in the ABPMP certification effort.  Talking about BPM Certification, we (collectively) came up with a few idea. As ideas, they are just that… ideas:

Certification will be attractive to BPO players outside the US. Just one more bit of street cred they can [...]

[Read more →]

Tags: Business Process Management (BPM)

BPM Conference in Orlando – A Working Document

October 5th, 2009 · No Comments

Hot topics in Orlando today… a quick core dump from Janelle Hill and David McCoy

Business Rules
Business Rule roles and responsibilities
CIO Agendas (Is BPM on your agenda?)
Statement for today: “Explicit process is the imperative.”

[Read more →]

Tags: Business Process Management (BPM)

Global Class versus Enterprise Class Computing

September 22nd, 2009 · No Comments

I have been “dealing” with a stunning social networking site. I say “dealing” in that it keeps “crapping out,” throwing off Java errors, stack errors, database write errors, net connection errors, etc. The site says, “Sorry… we are down” way too often. Sometimes, it just eats your post. Other times, it acts like a wayward [...]

[Read more →]

Tags: Business Process Management (BPM) · Technowishing

Jeff Gibson and Elise Olding on "The Five Dysfunctions of a Team"

September 11th, 2009 · No Comments

Hear Elise Olding interview BPM Summit Keynote Jeff Gibson from The Table Group.  Jeff will be presenting “The Five Dysfunctions of a Team.”  In this podcast, he shares some interesting insights.  A key point is about “investing” in team building.  In order to really achieve your project’s objectives, you need to invest time up front [...]

[Read more →]

Tags: Business Process Management (BPM)

A Pungent Example of Process Change: 1978 – 2009

September 7th, 2009 · 2 Comments

This was going to be a post on Facebook, but I decided to leave it here instead. “Lucky” you… or, is it my friends who are the lucky ones?
Washing my car in 1978 – Water, bucket, sponge, old cloth T-shirt, Joy dishwashing detergent, maybe some paste wax (once a year) if Dad had any in [...]

[Read more →]

Tags: Business Process Management (BPM)

Do You have what it takes for BPM? A Simple Test!

September 4th, 2009 · No Comments

First, I did not create this graphic. I am using it here at the mercy of the creator. Creator, if you so desire, I will take this down. But… know that you have my undying respect as a fellow humorist. I will give you something funny in return.
NOW! Do you have what it takes for [...]

[Read more →]

Tags: Business Process Management (BPM)