David McCoy

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David W. McCoy
Managing VP
15 years at Gartner
29 years IT industry

David W. McCoy is a managing vice president and Gartner Fellow emeritus. He currently leads the Business Process Management group as team manager and researches business process management (BPM), business rule management (BRM) and cost optimization. Read Full Bio

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Your Biggest Challenge with BPM?

by David McCoy  |  October 20, 2011  |  1 Comment

I’m working on a list of prioritized client challenges to guide the 2012 BPM research agenda. It’s a list of the usual (vendors/tools), the new hot spots (innovation potential) and the few that will fall into “not sure that’s a really big challenge” and be dumped.

What is your BIGGEST challenge with BPM? 

I’d like to know. If it’s one I’ve missed, I’ll be surprised, but I’ll certainly consider it.

For fun, you can express it in the following format (one that I will be using), which forces you to think about the full story: protagonist (role), action (verb/participle), struggle (challenge), resolution (action/benefit/outcome).:

<role>  <snappy action verb / participle> <challenge> <action/benefit/outcome>

Example: Business Process Directors are challenged to apply organizational change techniques so they can achieve the required buy-in for business process improvement projects

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1 response so far ↓

  • 1 Pearl Zhu   October 22, 2011 at 1:44 pm

    Hi, David, challenging question to inspire the deep thought about the biggest BPM challenge:
    I would say, CIO as Chief Integration Officer is facing the challenges to integrate process or BPM solutions into cloud/modern EA architecture, social enterprise ambition and mobile/agile business destiny.
    thanks

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