When we last left our superhero, he was faced with the difficult task of making A unequal to A, making Process A unequal to Process A. How challenging is this? You tell me.
Process A = Dealer X placing a price on Car Y
- Sammy has the dealer execute Process A while he worries about the undergrad English class he’s failing
- Julia has the dealer execute Process A while her new son squirms in her arms, and her other son tugs at her side
- Mr. J.C. Smiterton IV has the dealer execute Process A for his daughter while his assistant sits in the lobby reading the Financial Times
How much do you want to bet that you’ll get the same price each time? I wouldn’t bet a nickel on it.
So, Process A is poorly defined, you say. It’s an implicit, winner-take-all process just slightly north of roulette, and only a fool would expect the same output from that process. There are extraneous variables. The data isn’t the same. It all depends on the ecosystem and the position of the moon. And, then, isn’t it the exact same car?
Are we fools to expect the same output for the same process? Are we fools to think that a car on the car lot cannot be consistently priced? Saturn didn’t think so.
I’ll think about it over the weekend and see how I feel. See you next week.
Category: Business Process Management (BPM) Tags: