David McCoy

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Archives for August, 2009


Process Ignorance Comes from Living in Process Silos

by David McCoy  |  August 7, 2009  |  Submit a Comment

Scenario 1: I bought an item from a store. At home, I saw the “stainless steel” was defective and rusting. When I returned to the store, I was told they would have to check with the distributor to see what they could do. One week passed. I return to the store, and was told, “You [...]

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Category: Business Process Management (BPM)     Tags:

Pristine Data Visualization on the Cheap

by David McCoy  |  August 4, 2009  |  1 Comment

This is pristine data visualization on the cheap. You need nothing fancier than your browse. Check it out. Mouse over to get insight, and select the different demographics to see how we vary by major sectors. As one of the early high priests of the Church of Business Activity Monitoring (BAM), this kind of stuff [...]

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Category: Business Process Management (BPM)     Tags: