David McCoy

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Archives for July, 2009


BPM in 2020 Goes the Way of the Self-Serve Gas Station?

by David McCoy  |  July 24, 2009  |  Submit a Comment

In 2009, BPM refers to “that process excellence, management, execution, etc. thing.” In 2020, what term will we use to refer to “that process excellence, management, execution, etc. thing?” Perhaps, it will remain BPM, but I doubt it. Terms grow stale, even if the concept remains fresh.  Our industry cannot stand stasis. Will we even [...]

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Category: Business Process Management (BPM)     Tags:

Street Definition of Process Owner

by David McCoy  |  July 19, 2009  |  Submit a Comment

I posted this as a response to a comment from my friend, Richard Veryard.  I attempted to define the “real” process owner, in somewhat of a street definition.  The definition has gotten some positive traction, so it might make an interesting main post: The definition I use is simple: “The real process owner is he/she [...]

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Category: Business Process Management (BPM)     Tags:

More "Listen to the Process Owner" Stories

by David McCoy  |  July 16, 2009  |  7 Comments

This is interesting. We all know the “process” for opening a banana, yes? Sure. Well, that process is not optimal.  Check out this video and ask, “Who was the original process owner for ‘opening a banana’?” I’ll give you a hint.  It wasn’t us. Next time, find the original process owner and see how he [...]

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Category: Business Process Management (BPM) Business Rule Management (BRM)     Tags:

A Personal History of "BPM, the Term"

by David McCoy  |  July 6, 2009  |  3 Comments

The folks at ebizQ have picked up my debate introduced in this post.  Here, I repost the message that I left for Dennis Byron.  It’s a nerdy little history of “how Gartner began using the BPM term” from my very personal viewpoint. Hi Dennis Great summary and analysis of the debate! Here’s some personal history [...]

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Category: Business Process Management (BPM)     Tags: