If you found a magic lamp that would grant you THE definitive answer to exactly one BPM-related question, what would that question be?
Yes, this is a lamp of somewhat reduced magical powers, so forget the gold and the mansion in Nepal. Just play along and ask it a BPM question. And as Picasso said, the questions are more interesting than the actual answers.
2 responses so far ↓
1 Roeland // Jun 28, 2009 at 9:22 am
I have many life-questions in general
, but for BPM my question would be:
Why are managers often not interested in the processes in which their people/department participate?
This often baffles me. It seems such a logical area of attention, measurement and for manager’s intervention…
Roeland
2 David McCoy // Jun 28, 2009 at 7:42 pm
Hi Roeland
Yes, that is a good question for the magic lamp (and my research team). Let me run out and get some more AA batteries (for the lamp… my team runs on carbohydrates). I think the answer will have to do with goal congruence, the lens with which managers view their processes, and extreme overload. Oh, there might be a dose of incompetence too, but I need to let the light weigh in on that one.
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