David McCoy

A member of the Gartner Blog Network

David W. McCoy
Managing VPt
17 years at Gartner
31 years IT industry

David McCoy manages the analysts on the Business Process Management (BPM) and EITL/ESCL Peer Forum teams. David started Gartner's BPM research and is credited with defining the market that emerged ...Read Full Bio

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Will You Let BPM Become Like BPR?

by David McCoy  |  November 5, 2008  |  Submit a Comment

BPR – Business Process Reengineering – the ghost of the 1990s, the fancy name used to justify downsizing, rightsizing, and organizational carnage.  To speak the term today is to risk censure, rightfully so.  Yet, are you heading down the same path again, in your organization?

Bad economies, recessions, frozen credit, and top-heavy organizations – all these point to restructuring, staff reductions – sorry… rightsizing – and other interventions, in my personal opinion.   Will you accidentally – or purposefully – make BPM the strong-arm?  Will you let BPM be perverted in the same way that BPR was?  Will you use BPM as a cover for a repeat of the 1990s organizational carnage?

I certainly hope this is not how it plays out, but I’m very concerned if BPM gets tarred by misuse.  BPR had some very solid underpinnings and wasn’t always misused, but the most visible implementation and socialization of the concept destroyed its brand; made it a “bad word.”

Is BPM going to be your next BPR?  Whether we want it to or not… will our economic strife and our collective knee-jerk reactions turn BPM into a “bad word?”

Let me know what you are doing to avoid slandering the good name of BPM.  I know you don’t want to see BPM become the next BPR… right?  I know I don’t.

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Category: Business Process Management (BPM) Philosophy Technowishing     Tags: , ,

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