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Google and the Jigsaw Puzzle of Online Discourse

by Darin Stewart  |  February 24, 2017

Comment Sections: the toxic waste dumps of the internet. Just like in the comics, even the most mild mannered citizen can turn into a noxious super-villain when doused with the radioactive sludge to be found at the end of online articles.  Most of us know better than to wander into those dark lands and attempt […]

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Google Delves into G-Suite with Cloud Search

by Darin Stewart  |  February 15, 2017

Google’s latest enterprise search offering emerged from its early adopter cocoon last week as Cloud Search.  It is not a direct replacement for the sunsetting Google Search Appliance, but rather new search functionality for G-Suite. Cloud Search extends machine learning and predictive search across Google’s cloud-based productivity suite.  These capabilities first surfaced about six months […]

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Twitter Trumps Trolls

by Darin Stewart  |  February 8, 2017

The Twitterverse can be a nasty place.   One study found that 88% of abusive social media mentions occur on Twitter. It is the platform of choice for a certain personality type: Trolls. This dynamic isn’t new, but it has escalated recently. Around the time of the American election, Twitter noted in a press release that […]

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Technical Professionals in the Post-Truth World

by Darin Stewart  |  February 3, 2017

Ensuring the availability of reliable data and information is the core function of the IT department. Every technical professional has somewhere in their job description the task of producing, providing and consuming accurate and uncorrupted information. So as 2017 begins, we need to ask ourselves what that means in a world where facts are no […]

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Making Metadata Manageable for ECM and Search

by Darin Stewart  |  August 6, 2015

Metadata is entering the mainstream of content management and search. ECM vendors now make metadata-driven functionality central to their platforms as competitive differentiators. Products ranging from Microsoft’s SharePoint to IBM’s FileNet Content Manager and Watson offerings cannot be fully exploited without leveraging consistent metadata. Other ECM platforms, such as M-Files, are entirely metadata-driven. End-user awareness […]

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Simplistic Search Strategy

by Darin Stewart  |  April 7, 2015

The adage “familiarity breeds contempt” captures a root cause of many enterprise search failures. Public search engines like Google, Bing and Baidu are part of the fabric of everyday life. They are simple to use, require no maintenance and generally perform well. Many executives and end users expect enterprise search to deliver similar results with […]

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Enterprise Search is a no-win situation for IT, but it doesn’t have to be

by Darin Stewart  |  April 2, 2015

Enterprise search remains one of the great unfulfilled promises of information technology. Vendors have claimed for nearly 30 years that their products will locate and retrieve the information you need, when you need it regardless of where it is located and whatever form it takes. Despite these assurances, fewer than 1 in 5 professionals even […]

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Enterprise Search and Distributed Computing Are the New NoSQL

by Darin Stewart  |  April 7, 2014

In my last post I discussed how enterprise search can bring big data within reach. To achieve this, however, crawling and indexing must move beyond traditional vertical scaling and move into a truly distributed model ala Hadoop and its cousins. The end product of integrating enterprise search and distributed computing is a scalable, flexible, responsive […]

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Enterprise Search Can Bring Big Data Within Reach

by Darin Stewart  |  April 1, 2014

Regardless of industry, sector or size, the promise of unlocking the full potential of enterprise information with big data technologies and big content techniques is tantalizing. Unfortunately, for most organizations, realizing the promise of big data remains out of reach. The perception is that there is just too much information to get under control, things […]

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Big Content is Still Big Data

by Darin Stewart  |  May 24, 2013

Introducing the notion of Big Content has been an interesting study in reactions.  To many, it has resonated and the possibility of more fully exploiting documents, social content and other unstructured resources has clicked.  For others, it has been like fingernails on a chalkboard. A lot of us never liked the words “Big Data” in […]

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