Gartner Blog Network

Posts from Date:   2011-3

Facebook is not a Social Network

by Darin Stewart  |  March 28, 2011

I finally got around to watching “The Social Network”, the film chronicling the rise of Mark Zuckerberg and Facebook. The movie was excellent, but I found myself obsessing over the title, The Social Network.  I frequently hear the terms “Facebook” and “Social Network” used more or less interchangeably, like the brand name Scotch Tape™ and […]

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Digital Desire Lines: Rethinking Folksonomies

by Darin Stewart  |  March 22, 2011

Landscape architects and park planners go to great pains to ensure visitors to their spaces can get from point A to point B with ease. Carefully paved paths are laid out between the duck pond, the information kiosk and the hot dog stand to make sure people don’t get lost, traipse through the mud or […]

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A wiki in the call center. It’s really okay.

by Darin Stewart  |  March 17, 2011

I’m a firm believer in the editorial process.  A formal publication workflow that includes peer-review, fact checking and editorial review goes a long way to ensure quality content.  Gartner follows such a rigorous process and I think it shows in our product. Editorial review as a best practice can be applied to any publication scenario,  […]

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The End of Anonymity Requires a New Culture of Trust

by Darin Stewart  |  March 15, 2011

  The Economist runs its Technology Quarterly in this week’s issue.  One of the smaller articles, “Anonymous no more” started me thinking about the notion of privacy in the workplace.  More specifically, do employees have a right to privacy while on the clock? I’m not referring to the privacy of the lavatory or the mother’s […]

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When does “Semantic” really mean Semantic?

by Darin Stewart  |  March 11, 2011

It is a great irony of the Semantic Web, which is predicated on the notion of  explicit and unambiguous meaning, that no one can quite agree on what we mean by “semantic.” The fallback position is to simply point at the technology stack defined by W3C and say that anything taking advantage of those tools […]

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Enterprise Content Management in Three Easy Questions

by Darin Stewart  |  March 8, 2011

When I announced to friends and family that I would be joining Gartner as an analyst covering Enterprise Content Management, the obligatory congratulations were invariably followed by “What’s Enterprise Content Management?”  How to answer that question? Attempts to enumerate technologies, vendors and standards yielded only glazed eyes, pained smiles and a hasty departure after dinner. […]

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