Craig Roth

A member of the Gartner Blog Network

Entries Categorized as 'Microsoft SharePoint'


NYC Advice on SharePoint

by Craig Roth  |  June 20, 2011  |  Comments Off

I visited 3 companies in New York City recently, and am taking this opportunity to share the advice I gave since I consider it generally applicable: #1: Forget about SharePoint – or any other collaboration technology – for a collaborative process that is already screwed up.  This was an organization with questions about doing aggregation [...]

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Category: Microsoft SharePoint     Tags:

Getting to the Second Value Tier for SharePoint

by Craig Roth  |  June 15, 2011  |  Comments Off

Since publishing my document “ITIL for SharePoint: Defining SharePoint as a Service Using ITIL Service Strategy”, I’ve been advocating deploying SharePoint as a set of business-focused services instead of a dump of capabilities (which is what you get with SharePoint out-of-the-box “OOTB” or lightly customized).  Unfortunately, the capability dump is a more common approach due [...]

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Category: Microsoft SharePoint     Tags:

SharePoint at the Gartner Catalyst Conference

by Craig Roth  |  May 12, 2011  |  Comments Off

Are you looking for great advice on implementing SharePoint?  From a neutral vantagepoint outside the SharePoint community; from people who look across many products, have perspectives broader than SharePoint, and don’t pull their punches when SharePoint deserves them?  Then look no further than the the Gartner Catalyst Conference in San Diego!  In addition to 3.5 [...]

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Category: CatalystNA11 Microsoft SharePoint     Tags:

Finding the Happy Medium Between IT Development and End User Computing

by Craig Roth  |  March 14, 2011  |  Comments Off

Around 1990, an end user computing tool began making the rounds at the financial services firm where I worked.  It did quick database and forms work, and a typical set of pros and cons emerged as central IT struggled with embracing it as a way to empower the business units (alternately worded as “get them [...]

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Category: Microsoft SharePoint Portals     Tags:

SharePoint: Make No Little Plans

by Craig Roth  |  February 22, 2011  |  Comments Off

In my last posting, “ What SharePoint Planners Can Learn From City Planners” I introduced the idea of city planning as a metaphor for applying high-level SharePoint planning to shape the organic growth that occurs in an end-user developed (“built”) environment.  An enterprise wide deployment of Sharepoint is like a city in that it grows [...]

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Category: Microsoft SharePoint     Tags:

What SharePoint Planners Can Learn From City Planners

by Craig Roth  |  February 18, 2011  |  Comments Off

“The tendency of mankind to congregate in cities is a marked characteristic of modern times.” Thus begins Chapter 1 of “Plan of Chicago”, Daniel H. Burnham’s 1908 city planning classic.  But if Burnham was still alive today he might be surprised how mankind now tends to congregate online instead of in cities – perhaps making [...]

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Category: Microsoft SharePoint     Tags:

Governance Presentations are a SharePoint “Standard”, Like Round Midnight is to Jazz

by Craig Roth  |  January 18, 2011  |  Comments Off

Thelonious Monk’s "’Round Midnight" is to Jazz what governance presentations are to SharePoint: a standard.  Every aspiring SharePoint speaker is expected to be able to play it on demand, and wants to add their personal styling to the tune.  And the fact that it’s so popular makes it a standard to be judged by. A [...]

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Category: governance Microsoft SharePoint     Tags:

Zeno’s Paradox for Knowledge Management

by Craig Roth  |  November 8, 2010  |  Comments Off

Applying more KM and records management discipline to SharePoint is generally a good thing.  But if you apply more KM discipline to SharePoint, then what do you use for the faster-moving, tacit, undeveloped information that is left?  One of Zeno’s paradoxes comes to mind. Zeno stated it like this But if it exists, each thing [...]

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Category: Information work Microsoft SharePoint     Tags:

Outside In Strategy for SharePoint (or Rethinking the Need to “Drive Adoption”)

by Craig Roth  |  October 6, 2010  |  1 Comment

“Driving Adoption” for SharePoint is a bad idea.  There, I’ve said it.  I’ve said it before too (see “’Driving adoption’ is a band aid for poor demand management”) using ITIL terminology. Now a new marketing book provides a term that may resonate better: Outside In strategy. In an article at Knowledge@Wharton (“’Outside In’ Strategy for [...]

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Category: Collaboration Microsoft SharePoint     Tags:

Taking the Pulse of SharePoint 2010: A Catalyst Attendee Survey

by Craig Roth  |  September 23, 2010  |  4 Comments

I’ve had three surveys on SharePoint cross my desk (well, e-mail inbox) in the past month.  Most of them share the same questions about what SharePoint is being used for and whether they are on 2010 yet.  I read them with interest to see if there are any wildly varying results or, barring that, to [...]

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Category: Gartner Microsoft SharePoint     Tags: