Over the years of covering portals and collaboration technology, I’ve often been involved in discussions over proving the value of these initiatives. I work with the client asking the question to determine the type of arguments they want or are allowed to make, their specific situation, and help as best I can. But underneath it [...]
Entries Categorized as 'Business cases'
by Craig Roth | November 22, 2013 | 1 Comment
by Craig Roth | June 14, 2010 | 1 Comment
“Spectacularly inefficient process yields spectacularly large productivity improvement after implementing our product”. You may never have seen that headline verbatim, but in my research of portal ROI, that is the hidden headline to half the case studies I’ve seen published by vendors. You’ve seen it many times: the new productivity tool that says it improved [...]