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New Research Defines “Robotic Staff Augmentation”; To Avoid Losing Your Job to Robots, Make Robots Work For You

by Craig Roth  |  January 16, 2017  |  Comments Off on New Research Defines “Robotic Staff Augmentation”; To Avoid Losing Your Job to Robots, Make Robots Work For You

My document “To Avoid Working for Robots, Make Robots Work for Your Organization” published today, and just in time: 2017 has kicked off with a bang of technological unemployment articles that describe how robotic, AI, or automation technology is threatening jobs and what to do about it.

It started for me in my local paper, the Chicago Tribune, with an article by Mark Gilbert called “Just a matter of time before a robot eyes your job“. Then on January 12, Steve Lohr in the The New York Times wrote “Robots Will Take Jobs, but Not as Fast as Some Fear, New Report Says.” Taking a break from work I relax and turn on the radio to hear Science Friday interviewing Michael Chui of the McKinsey Global Institute talking about “As Automation Advances, What’s Next for Human Jobs?“. The week ends with the January 14th Economist showing up in the mail with a cover story on “Lifelong learning: How to survive in the age of automation“.

Note that’s without trying to search for articles on this subject. At this point I’m afraid to open so much as a fortune cookie! It will surely say something like “You work hard. Robots work harder. Learn a new job.”

Well, I am happy to announce my timely entry into the fray. In addition to providing a handy guide to the current state of thinking on technological unemployment, I have tried to add some unique contributions.

First, I focus exclusively on what business and IT leaders can do (most articles are written for concerned workers or voters/policymakers). Accordingly, I explore a grassroots approach, where every business takes its own action that combines to a greater good, rather than jumping straight to global policy proposals.

Second, I set a short timeframe for action – starting with today.

And third, I recommend a center-of-excellence concept informed by human resources that can address “robotic staff augmentation.”

I hope you will add it to your “will robots take my job?” reading list. Perhaps its best to read after you’ve read some good primers on the subject. I published a list of 37 sources in a previous posting. They each represent good examples of their type and a few of them will give you an introduction to this space.

What are your fears, experiences, or thoughts on the impact of automation on the future of work and jobs? Please add your comments below.

Category: automation  

Craig Roth
Research VP, Tech and Service Providers
7 years at Gartner
28 years IT industry

Craig Roth is a Research Vice President focused on cloud office suites, collaboration tools, content management, and how they are being impacted by digital workplace and digital business trends...Read Full Bio




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