Craig Roth

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Archives for April, 2011


Thoughts At the Intersection of Secretaries and Technology

by Craig Roth  |  April 27, 2011  |  Comments Off

Happy Administrative Professionals Week/Day!  This time is set aside to “recognize ‘the secretary, upon whose skills, loyalty, and efficiency the functions of business and government offices depend,’ and to call attention ‘through favorable publicity, to the tremendous potential of the secretarial career.’” according to the International Association of Administrative Professionals. Despite predictions that technology would [...]

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Category: Attention Management Fun Information work     Tags:

Attention Information Workers: Your Job Description Has Changed

by Craig Roth  |  April 22, 2011  |  Comments Off

The nature of information work has changed, and with it a subttle and unannounced change in the job description for information workers has been made. I first noticed the change when reading a hyperbolic analysis of a Lexis-Nexis study on information work (see my posting Information Rage for a deeper dive).  The article about the [...]

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Category: Attention Management     Tags:

Floating Hands Syndrome

by Craig Roth  |  April 21, 2011  |  1 Comment

I have been reading articles about how it may become standard for workers to bring their own technology equipment to work, but I’m wondering how the ergonomics of a consumer device may work against task workers.  The high-end consumer equipment I see generally involves spiffy new devices that have users typing on glass, using touch [...]

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Category: Mobile     Tags:

If It’s OK for Websites to Sell My Data, Why Can’t I Know Who It’s Sold to?

by Craig Roth  |  April 13, 2011  |  2 Comments

I’ve received two notifications this week that my email address has been leaked.  Here’s one of them, from the McKinsey Quarterly: “We have been informed by our e-mail service provider, Epsilon, that your e-mail address was exposed by unauthorized entry into their system. “ Call me a cynic, but at this point it might be [...]

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Category: Privacy     Tags:

Extreme Email Triage

by Craig Roth  |  April 8, 2011  |  Comments Off

I’m back in the office after a few weeks off.  This is going to require some <cue dramatic brass music>Extreme Email Triage</music>.  This is a more extreme situation than daily email triage.  When you’re gone for a week or two there are whole threads that weave themselves into your inbox, fires that flared and then [...]

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Category: Communication     Tags: