Craig Roth

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Archives for January, 2011


Letter from Lotusphere 2011

by Craig Roth  |  January 31, 2011  |  Comments Off

Lotusphere 2011 is in full force and the faithful have returned to Orlando.  With so many of the attendees sporting the black and yellow backpacks handed out at registration, the buffet lines resemble a swarm of bees in a hive.  IBM continued the tradition of an opening performance whose goal seems to be to wake [...]

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Category: Attention Management IBM Lotus     Tags:

What Should be Done About Holes in an Enterprise Social Network?

by Craig Roth  |  January 24, 2011  |  2 Comments

Much has been written about the wonders of social network analysis and social graphs, such as being able to locate the social hubs and key employees in a workplace network.  That’s all well and good for those highly networked employees, but what can the analyst learn about the “black holes” in the organization?  Those people [...]

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Category: Social software     Tags:

How Should I Communicate with You?

by Craig Roth  |  January 21, 2011  |  1 Comment

Lately, have you had more people asking the best way to communicate with you?  In September ‘09 I predicted that 10% of information workers will begin to actively manage their attention (Is an Enterprise Attention Management Tipping Point on the Horizon?).  While that prediction was mostly about technological approaches (such as setting up rules in [...]

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Category: Attention Management Communication     Tags:

Governance Presentations are a SharePoint “Standard”, Like Round Midnight is to Jazz

by Craig Roth  |  January 18, 2011  |  Comments Off

Thelonious Monk’s "’Round Midnight" is to Jazz what governance presentations are to SharePoint: a standard.  Every aspiring SharePoint speaker is expected to be able to play it on demand, and wants to add their personal styling to the tune.  And the fact that it’s so popular makes it a standard to be judged by. A [...]

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Category: governance Microsoft SharePoint     Tags:

From UX to AX (Attentional Experience)

by Craig Roth  |  January 14, 2011  |  1 Comment

I’m introducing a term which called “attentional experience” or AX.  To understand AX, you have to first understand its parent, user experience (UX).  Back when I was programming we didn’t have UX yet – it was “human factors”.  This was a novel new angle on user interface design, which focused on the best wording, layout, [...]

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Category: Attention Management     Tags:

Attention Management: The Common Thread

by Craig Roth  |  January 10, 2011  |  Comments Off

“Information overload” has received significantly more coverage than “attention management”.  I find that disappointing, but not surprising.  After all, information overload sets up conflicts, such as “too much information vs. too little time”, “inconsiderate email senders vs. overburdened email readers”, “primitive brains designed for interruptions vs. modern demands for focusing on long-term tasks”, etc.  As [...]

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Category: Attention Management Information work     Tags:

Gen Y’ers Will Kill Enterprise Email? Not So Fast

by Craig Roth  |  January 5, 2011  |  8 Comments

Will new workers prefer social networking and texting to old-fashioned email, decimating the use of enterprise email and changing the way information workers communicate?  Pundits say yes, but I’ll take the tougher argument and say no.  Or at least, not as much as we’re led to believe. The argument that youngster’s shift in communication preferences [...]

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Category: Attention Management Communication     Tags: