Gartner Blog Network

Craig Roth
Managing Vice President: Communication, Collaboration, and Content
4 years at Gartner
25 years IT industry

Craig Roth is a vice president and service director for Gartner Research, in Burton Group's Collaboration and Content Strategies service. Mr. Roth covers a wide range of knowledge and Web-related topics at the intersection of collaboration, content… Read Full Bio

Email Etiquette: Speak Less if you Want to be Heard

by Craig Roth  |  February 11, 2015

It has been shown that humans can learn to filter out repetitive visual or audial noise. One study on a particularly common billboard showed that very few people who saw it remembered seeing it, versus recall of more rare ones. I think the same applies to frequent emails. I won’t say “spam” because I’m talking […]

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In Praise of (Good) Meetings

by Craig Roth  |  January 30, 2015

NPR had a segment yesterday by Yuki Noguchi on “And So We Meet, Again: Why The Workday Is So Filled With Meetings “. I was expecting a typical rant against the stupidity of meetings, but one word made all the difference: “bad ” meetings. Here are a few quotes from the written version: Stockton himself […]

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SharePoint Resume Advice: From a Hiring Manager

by Craig Roth  |  September 18, 2014

I’ve been scanning a lot of profiles and resumes for my opening for a SharePoint industry analyst. Unfortunately, I often have to read between the lines to figure out exactly what someone’s experience is. So I thought I’d provide my view on how SharePoint practitioners can improve their profiles to help with whatever professional experiences […]

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The Hidden Gotchas of Office 365 – 16-18 Sept, Expert Days

by Craig Roth  |  September 15, 2014

One of the most common questions we get when talking about Office 365 is “what are other companies doing?” Most companies don’t want to be left behind, but they don’t want to be on the bleeding edge either. Office 365 is one of those topics where it’s especially useful to speak to peers who have […]

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Auto-Delete Emails Received While On Vacation? Not Without Knowing Their Lifespan

by Craig Roth  |  September 2, 2014

I’m back from summer vacation with the kids and getting back into the swing of work. I didn’t check email at all during the vacation, so there’s quite a pile of it I’m working through. Ironically, one of those emails was a pointer to a New York Times editorial called “Giving Email a Holiday“. It […]

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Confused by Office 365? Gartner for Tech Professionals to the Rescue!

by Craig Roth  |  May 20, 2014

If you’re confused by Office 365, you’re not alone. Many organizations are now exploring it and have questions about features, infrastructure (such as how secure it is or service levels), and architecting hybrid solutions. Today I just want to outline some of the great materials we’ve got for you in Gartner for Technical Professionals. A […]

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Being Digitally Smart in a Digitally Impaired Organization

by Craig Roth  |  April 11, 2014

PwC just released its 6th Annual Digital IQ Survey. In it they define 5 behaviors of high-performing organizations and state: If you want to boost your company’s performance, raise your Digital IQ by developing these five behaviors. That’s great advice for the executives that can “create a common talent framework to manage and develop those […]

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Should Smartphones Have Home/Work Switch on the Side?

by Craig Roth  |  April 3, 2014

Yes, smartphones should have a home/work switch on the side. Just thought I’d get to the point quickly in case you’re reading this at work. According to the Wall St. Journal in “People for Whom One Cellphone Isn’t Enough“, many people carry two devices to avoid getting distracted. Consider a few examples from the article: […]

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SharePoint Conference 2014: Attention Management

by Craig Roth  |  March 20, 2014

One pleasant surprise in the SharePoint keynotes was a recognition of the issue of attention management. Jeff Teper said one of his passions is “information overload,” the topic that eventually leads one to attention management once they’ve calmed down from the hysteria of “overload.” I found a bit more on the Office Blog, where Jeff […]

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SharePoint Conference 2014: Work This Way

by Craig Roth  |  March 13, 2014

This year, SharePoint Conference attendees were impelled to “Work like a network”. Listen, Adapt and Grow. Work this way (as our software is designed) and you’ll be more productive. This could just be linguistic nitpicking. You have to be brief in messaging, and there could be an implied “when you work like a network you […]

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