Entries Tagged as 'social software'
by Carol Rozwell | January 20, 2012 | Submit a Comment
I attended Lotusphere 2012 this week. Actually, I attended LotusConnect, the event focused on letting customers tell their stories about how IBM’s products service the business. The case studies from notable organizations such as TD Bank, Children’s Hospital and Caterpillar were compelling. Some implementations were further along than others, but all of the speakers spoke [...]
Category: Change management Collaboration Knowledge management Social media Social networks community social software Tags: Collaboration, Collaboration dynamics, Organizational liquidity, risk, Social media, Social networks, social software
by Carol Rozwell | January 11, 2012 | 4 Comments
This time of year, I like to review what people think is in store for us in the coming twelve months. I’ve read through lots of material, so I thought I would summarize a few points about what I hope will change in 2012 as well as a few trends I expect will play out. [...]
Category: Collaboration Social media Social networks Strategic Planning Uncategorized community social software Tags: Change management, Collaboration, Collaboration dynamics, community, Organizational liquidity, Social media, Social networking, social software
by Carol Rozwell | December 15, 2011 | 1 Comment
I like my clients. Really. Most of them are wonderful people struggling with tough issues. They are overworked and resource-constrained, yet they soldier on trying to find solutions to wicked problems. They deal with conflicting management mandates and absurd deadlines with equanimity. But every now and then I get a question that makes me wince. [...]
Category: Change management Collaboration Knowledge management Social media Social networks Strategic Planning community social software Tags: Change management, Collaboration dynamics, Organizational liquidity, Social media, Social networking, social software, Storytelling
by Carol Rozwell | December 6, 2011 | 4 Comments
It’s interesting how so many client inquires are initially described as questions about social media, but then really turn out to be variations of more traditional issues like collaboration, knowledge management or community enablement. The common denominator among these topics is the desire to use technology to make people more effective in their jobs. The [...]
Category: Change management Collaboration Knowledge management Social media Social networks community social software Tags: Change management, Collaboration, Collaboration dynamics, Collective, communities of practice, community, Community of practice, CoP, Knowledge management, Social media, Social networking, social software
by Carol Rozwell | November 18, 2011 | Submit a Comment
During the past few weeks I’ve had the pleasure of traveling to Durham, NC and Miami, FL for two very different but related events. The first was the Immersion Day hosted by Fuqua School of Business Professor Tony O’Driscoll. The second was the Cisco Collaboration Summit for analysts, consultants and partners. While the events were [...]
Category: Change management Collaboration social software Tags: Change management, social software, video
by Carol Rozwell | November 4, 2011 | 4 Comments
Any Gartner analyst knows that interest in particular topics waxes and wanes, sometimes for discernible reasons and sometimes we don’t know why. This week’s topic was knowledge management, or as the aficionados call it, KM. The first client call was a review of a KM strategy and then other discussions progressed from there. What comes up frequently – and did again [...]
Category: Change management Collaboration Knowledge management Social media Social networks Uncategorized community social software Tags: Change management, Collaboration, Collaboration dynamics, communities of practice, community, Community of practice, CoP, Knowledge management, Rewards, Social analytics, Social media, Social networking, Social networks, social software
by Carol Rozwell | October 16, 2011 | 2 Comments
This week Anthony Bradley and I delivered a webinar titled “Taking A Strategic Approach to Social Media.” During the webinar we asked the attendees three questions about their social media initiatives. Here are the results from those polls. Question: How would you characterize your organization’s social media initiatives? 142 people answered this question. 19% – We’re [...]
Category: Change management Social media Social networks Strategic Planning social software Tags: Change management, Metrics, Social media, Social networking, Social networks, social software, symposium
by Carol Rozwell | September 29, 2011 | 2 Comments
Many of my client conversations at the recently concluded Portals, Content and Collaboration Summit centered on social media. Despite many examples of successful deployments, some organizations are still struggling to see how social applies to their business. The questions have a common ring to them – what should I do with social? A more productive [...]
Category: Change management Collaboration Knowledge management Social media Social networks community social software Tags: Change management, Collaboration dynamics, communities of practice, community, CoP, Innovation, Knowledge management, learning, Social analytics, Social media, Social networking, Social networks, social software
by Carol Rozwell | August 8, 2011 | 3 Comments
Keeping a community vibrant and its members engaged is hard work. Shepherding a community through the stages of its lifecycle from inception to robust interaction takes finesse. Especially when communities of practice are expected to produce a work-related deliverable, balance is key. The community shepherd – I think that description is more appropriate than community [...]
Category: Change management Collaboration Knowledge management Social networks community Tags: Collaboration dynamics, Collective, communities of practice, community, Knowledge management, Social network analysis, Social networking, social software
by Carol Rozwell | July 25, 2011 | 2 Comments
During the past week, I enjoyed a number of face to face meetings with clients from across a wide variety of industries. We talked about a raft of issues, some industry-specific, some pretty general in nature. A theme that seldom surfaced explicitly but that underlies much of the discussion is what I like to call [...]
Category: Change management Collaboration Social media Social networks Strategic Planning Uncategorized social software Tags: Change management, Collaboration, Collaboration dynamics, Metrics, Social media, Social networks, social software
