Entries Tagged as 'Social analytics'
by Carol Rozwell | March 13, 2013 | 4 Comments
Recently, I read an interesting article from MIT Tech Review which diagnosed why the social network Friendster failed – An Autopsy of a Dead Social Network. The research done by David Garcia and colleagues at the Swiss Federal Institute of Technology in Zurich concluded that networks with a significant percentage of participants who had two [...]
Category: Change management Collaboration community Social media Social networks social software Tags: Change management, Collaboration, Collaboration dynamics, Collective, communities of practice, Metrics, organizational change, Social analytics, Social network analysis, Social networking, Social networks, social software
by Carol Rozwell | January 2, 2013 | 2 Comments
I’ve been lucky to have had some very interesting jobs during the course of my career. One stint as an applications auditor gave me lots of insight that applies directly in my current role as an analyst. In short, my teammates and I interviewed application developers and the customers for whom they had developed the [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Tags: Change management, Collaboration, Collaboration dynamics, Knowledge management, organizational change, Organizational liquidity, Social analytics, Social networking, Social networks, social software, Storytelling
by Carol Rozwell | August 30, 2012 | 1 Comment
This has been a month of thinking differently. I’ve been working a maverick research project with my colleague Deb Logan. We’ve been delving into the characteristics that epitomize a socially centered leader. We contend that only socially centered leaders can ensure sustainable business performance for the organizations they lead. This is not about sprinkling social [...]
Category: Change management Collaboration Social media Social networks social software Strategic Planning Tags: Change management, Collaboration, Collaboration dynamics, Collective, Community of practice, leadership, Rewards, risk, Social analytics, Social media, Social networks, social software
by Carol Rozwell | June 29, 2012 | 1 Comment
It’s always a pleasure for me to attend an event where I don’t have to be “on” all the time. It’s delightful to sit back and listen to other people’s perspectives, to absorb a different set of attitudes about a topic. Last week, I attended Enterprise 2.0, or as it has now been renamed E2.0, [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Tags: Collaboration, Social analytics, Social media, Social network analysis, Social networking, Social networks, social software
by Carol Rozwell | April 23, 2012 | 7 Comments
Awhile back, as I was merrily making my way to a client workshop on social business strategy, I experienced a “travel disruption.” The specifics of the location and provider are not important, but there is a lesson for all organizations in what happened – or more exactly, what didn’t. This was a rather classic travel [...]
Category: Social media Social networks Uncategorized Tags: Social analytics, Social media, Social networking, Social networks
by Carol Rozwell | April 9, 2012 | 6 Comments
There’s no doubt that social media is fast becoming a complementary component to other corporate communication methods. In November 2011, we published a prediction that warned against ignoring incoming messages from social media. We projected that by 2014, social media will be just another communication channel that must be monitored and responded to. It is [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Strategic Planning Tags: BPM, Change management, Collaboration, Collaboration dynamics, Knowledge management, Organizational liquidity, Social analytics, Social media, Social network analysis, Social networking, Social networks
by Carol Rozwell | November 4, 2011 | 4 Comments
Any Gartner analyst knows that interest in particular topics waxes and wanes, sometimes for discernible reasons and sometimes we don’t know why. This week’s topic was knowledge management, or as the aficionados call it, KM. The first client call was a review of a KM strategy and then other discussions progressed from there. What comes up frequently – and did again [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Uncategorized Tags: Change management, Collaboration, Collaboration dynamics, communities of practice, community, Community of practice, CoP, Knowledge management, Rewards, Social analytics, Social media, Social networking, Social networks, social software
by Carol Rozwell | September 29, 2011 | 2 Comments
Many of my client conversations at the recently concluded Portals, Content and Collaboration Summit centered on social media. Despite many examples of successful deployments, some organizations are still struggling to see how social applies to their business. The questions have a common ring to them – what should I do with social? A more productive [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Tags: Change management, Collaboration dynamics, communities of practice, community, CoP, Innovation, Knowledge management, learning, Social analytics, Social media, Social networking, Social networks, social software
