Carol Rozwell

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Entries Tagged as 'Organizational liquidity'


Please don’t call me “human capital”

by Carol Rozwell  |  April 22, 2013  |  3 Comments

Have you ever been in one of those situations where it was very clear the person you were speaking with wasn’t listening to you? A simple example of what I mean is that routine tete-a-tete that occurs when people first get on a phone call. Social convention tells us to inquiry about the other person’s [...]

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Stalking the Elusive Requirements Definition!

by Carol Rozwell  |  January 2, 2013  |  2 Comments

I’ve been lucky to have had some very interesting jobs during the course of my career. One stint as an applications auditor gave me lots of insight that applies directly in my current role as an analyst. In short, my teammates and I interviewed application developers and the customers for whom they had developed the [...]

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What’s Next?

by Carol Rozwell  |  December 13, 2012  |  1 Comment

This week I met with a variety of clients. In one session attended by 11 people, we started the meeting by asking each person to introduce themself and mention the questions they wanted me to cover. One of the attendees responded that they’d like to know what’s next. “What is the next thing over the horizon, [...]

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Thoughts on Orlando Symposium

by Carol Rozwell  |  November 2, 2012  |  2 Comments

Symposium week is always a mad rush of 1-1 meetings, presentations, workshops and chance encounters. But this year it seemed more intense, more frenzied. Perhaps the fact that the facilities were bursting at the seams added to this impression. And then there were the incessant warnings of hurricane Sandy which you can’t avoid when traveling in Florida. [...]

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Move It or Lose It – Keeping Knowledge on the Move

by Carol Rozwell  |  August 6, 2012  |  1 Comment

Knowledge management has gone through a metamorphosis but it seems not everyone got the memo. In our Gartner research, we’ve written about a shift in focus from knowledge capture to creating connections among knowledgeable people. The premise of the research is that the reason so many of the knowledge management initiatives started a decade a [...]

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As A Wise Man Once Said . . .

by Carol Rozwell  |  July 19, 2012  |  2 Comments

Some days it’s really, really fun to be an analyst. You get to talk to such interesting people – and it’s part of your day job. What could be better? I had one of those situations this week when I had the pleasure of reconnecting with Vineet Nayar, the CEO of HCL Technologies. My colleague [...]

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Friends don’t let friends do social without a purpose

by Carol Rozwell  |  May 26, 2012  |  1 Comment

I’ve been reflecting on the myriad of client meetings I had during the PPM and Enterprise Architecture Summits. When you have lots of discussions on a single topic in quick succession, it helps you to crystallize the common theme. What I was surprised by is the mystical, magical and miraculous powers some people attach to social. [...]

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Social Business or Business Communication via Social Media?

by Carol Rozwell  |  April 9, 2012  |  6 Comments

There’s no doubt that social media is fast becoming a complementary component to other corporate communication methods. In November 2011, we published a prediction that warned against ignoring incoming messages from social media. We projected that by 2014, social media will be just another communication channel that must be monitored and responded to. It is [...]

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Musings on Recent Gartner Summits

by Carol Rozwell  |  March 23, 2012  |  Submit a Comment

Every time I come back from a Gartner Summit – in this case two of them: Portals, Content and Collaboration Summit and the Customer 360 Summit – I am energized and excited. I’m energized by the enthusiasm of people who want to make their workplace a better place to work. I am excited that I [...]

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Don’t Let Legalese Spoil Your Social Media Policy

by Carol Rozwell  |  January 31, 2012  |  3 Comments

Well it happened again. I reviewed another social media policy written by people with good intentions who were intent on reducing risk. The problem is that the policy was quite clear on what the company’s employees should not do – but left some unanswered questions about what they should do. We believe a more useful [...]

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