by Carol Rozwell | January 31, 2012 | 3 Comments
Well it happened again. I reviewed another social media policy written by people with good intentions who were intent on reducing risk. The problem is that the policy was quite clear on what the company’s employees should not do – but left some unanswered questions about what they should do. We believe a more useful [...]
Category: Change management Social media Social networks Tags: Change management, leadership, Organizational liquidity, Social media, Social networks
by Carol Rozwell | January 20, 2012 | Submit a Comment
I attended Lotusphere 2012 this week. Actually, I attended LotusConnect, the event focused on letting customers tell their stories about how IBM’s products service the business. The case studies from notable organizations such as TD Bank, Children’s Hospital and Caterpillar were compelling. Some implementations were further along than others, but all of the speakers spoke [...]
Category: Change management Collaboration Knowledge management Social media Social networks community social software Tags: Collaboration, Collaboration dynamics, Organizational liquidity, risk, Social media, Social networks, social software
by Carol Rozwell | January 11, 2012 | 4 Comments
This time of year, I like to review what people think is in store for us in the coming twelve months. I’ve read through lots of material, so I thought I would summarize a few points about what I hope will change in 2012 as well as a few trends I expect will play out. [...]
Category: Collaboration Social media Social networks Strategic Planning Uncategorized community social software Tags: Change management, Collaboration, Collaboration dynamics, community, Organizational liquidity, Social media, Social networking, social software
by Carol Rozwell | December 15, 2011 | 1 Comment
I like my clients. Really. Most of them are wonderful people struggling with tough issues. They are overworked and resource-constrained, yet they soldier on trying to find solutions to wicked problems. They deal with conflicting management mandates and absurd deadlines with equanimity. But every now and then I get a question that makes me wince. [...]
Category: Change management Collaboration Knowledge management Social media Social networks Strategic Planning community social software Tags: Change management, Collaboration dynamics, Organizational liquidity, Social media, Social networking, social software, Storytelling
