by Carol Rozwell | November 11, 2010 | 1 Comment
Here is the final installment of the twitter view from the recently concluded Gartner Symposium in Cannes. The Wordle shows the weighted mentions of the more technically-oriented topics that were discussed Sunday through Thursday. ‘Cloud’ started out as the most mentioned topic (see Elise Olding’s blog) early in the week. Slowly, but surely, ‘social’ increased [...]
Category: Cloud Knowledge management Social media Uncategorized Tags: Knowledge management, Social media, symposium
by Carol Rozwell | November 8, 2010 | 1 Comment
In a recent blog post, I discussed the need to give managers tools and training so they can coach employees in the appropriate use of social media for business. The underlying premise is that when organizations hire smart, energetic people, they need to trust them to do the right things. It also acknowledges that, to [...]
Category: Collaboration Knowledge management Social media Uncategorized Tags: Change management, Collaboration dynamics, community, Knowledge management, Social media, Social networking, Social networks
by Carol Rozwell | October 15, 2010 | 1 Comment
After my rant in last week’s blog where I expressed the view that economists want productivity but people want progress, I’ve been thinking about the connection between the organization’s values and employee engagement. I’ve run across some good articles such as Shawn Callahan’s post “Four things you need to have in your head” which offers [...]
Category: Uncategorized Tags: Collaboration, Knowledge management, Social media, social software
by Carol Rozwell | August 10, 2010 | 2 Comments
It’s been a tough week dealing with client questions about collaboration, social software and social media. I’ve covered some topics during my Gartner career that were a little more cut and dried. The assumption was that if you knew your constituents and their requirements, you could pick to suitable solution to solve their business problem. [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Uncategorized Tags: Change management, Collaboration, Collaboration dynamics, Community of practice, Knowledge management, Social media, Social networks, social software
by Carol Rozwell | May 4, 2010 | 2 Comments
Ever wonder what suggestions other people have for helping you solve a problem? During the Boston KM Forum meeting last Thursday (KMF Cafe), teams of people explored six different topics in a workshop format. The session I led examined how a fictionalized pharma company could successfully re-launch a collaboration program that had run out of [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Tags: Change management, Collaboration, Collaboration dynamics, communities of practice, Knowledge management, Social media, Social networking, Social networks, social software
by Carol Rozwell | March 16, 2010 | Submit a Comment
It was my pleasure to moderate a panel on social media at the Portals, Content and Collaboration Summit in Baltimore last week, along with my colleague Tom Austin. The three panelists – Jeanne Holm from NASA JPL, Ron Desi from UB/Towson MBA Program and Walton Smith from Booz Allen – each brought a unique perspective to [...]
Category: Social networks Tags: Collaboration, Knowledge management, Social media, Social networking
by Carol Rozwell | February 4, 2010 | 2 Comments
My colleague Jim Sinur commented in his blog, “Processes need to wrap themselves around people in way that seems unthinkable today. This will only happen when the processes are context enriched. The process knows who, where and when to be involved with a person or persons in a collaborative and social way in context of [...]
Category: Uncategorized Tags: BPM, Collaboration, Knowledge management, Social networks
by Carol Rozwell | August 19, 2009 | 7 Comments
I had the opportunity to review an organization’s strategic plan for knowledge management recently. While the document was well organized and covered the essential points one would expect (scope, goals, objectives, opportunites and risks), it described an approach that sounded circa 2000. When I spoke with the uber manager, they explained the trouble they were [...]
Category: Change management Collaboration Knowledge management Tags: Change management, Collaboration, Knowledge management, Social networks, social software
by Carol Rozwell | May 21, 2009 | Submit a Comment
It’s been an interesting few weeks in the market for corporate learning systems. First, there has been ongoing interest in acquiring shares of SumTotal from various private equity firms (SumTotal First Take). Since we published the First Take, the merger agreement has been amended. Then Saba announced an agreement with IBM (Saba-IBM agreement). Now there [...]
Category: Uncategorized Tags: community, Knowledge management, learning
by Carol Rozwell | March 12, 2009 | 3 Comments
As I traveled around the country recently talking with clients about collaboration and knowledge management (yes, KM has become a hot topic again), two issues came up over and over. The first is what behaviors really signify collaborative work (more about this later). The second is how to appropriately reward employees for their collaborative activities. Here is the [...]
Category: Collaboration Tags: Collaboration, Knowledge management, Metrics, Rewards
