Entries Tagged as 'Knowledge management'
by Carol Rozwell | December 6, 2011 | 4 Comments
It’s interesting how so many client inquires are initially described as questions about social media, but then really turn out to be variations of more traditional issues like collaboration, knowledge management or community enablement. The common denominator among these topics is the desire to use technology to make people more effective in their jobs. The [...]
Category: Change management Collaboration Knowledge management Social media Social networks community social software Tags: Change management, Collaboration, Collaboration dynamics, Collective, communities of practice, community, Community of practice, CoP, Knowledge management, Social media, Social networking, social software
by Carol Rozwell | November 4, 2011 | 4 Comments
Any Gartner analyst knows that interest in particular topics waxes and wanes, sometimes for discernible reasons and sometimes we don’t know why. This week’s topic was knowledge management, or as the aficionados call it, KM. The first client call was a review of a KM strategy and then other discussions progressed from there. What comes up frequently – and did again [...]
Category: Change management Collaboration Knowledge management Social media Social networks Uncategorized community social software Tags: Change management, Collaboration, Collaboration dynamics, communities of practice, community, Community of practice, CoP, Knowledge management, Rewards, Social analytics, Social media, Social networking, Social networks, social software
by Carol Rozwell | September 29, 2011 | 2 Comments
Many of my client conversations at the recently concluded Portals, Content and Collaboration Summit centered on social media. Despite many examples of successful deployments, some organizations are still struggling to see how social applies to their business. The questions have a common ring to them – what should I do with social? A more productive [...]
Category: Change management Collaboration Knowledge management Social media Social networks community social software Tags: Change management, Collaboration dynamics, communities of practice, community, CoP, Innovation, Knowledge management, learning, Social analytics, Social media, Social networking, Social networks, social software
by Carol Rozwell | August 18, 2011 | 6 Comments
In an earlier post Beware: The Seduction of Social, I commented that the “provide and pray” approach for social technology doesn’t work. While working on the Business Gets Social scenario for fall symposium, I explored two critical uncertainties: how organizations will allocate resources and how work will be executed. During this exploration, it became evident [...]
Category: Change management Collaboration Knowledge management Social media Social networks Uncategorized community social software Tags: Change management, Collaboration, Collaboration dynamics, Collective, communities of practice, community, Community of practice, Knowledge management, Social media, Social networking, Social networks, symposium
by Carol Rozwell | August 8, 2011 | 3 Comments
Keeping a community vibrant and its members engaged is hard work. Shepherding a community through the stages of its lifecycle from inception to robust interaction takes finesse. Especially when communities of practice are expected to produce a work-related deliverable, balance is key. The community shepherd – I think that description is more appropriate than community [...]
Category: Change management Collaboration Knowledge management Social networks community Tags: Collaboration dynamics, Collective, communities of practice, community, Knowledge management, Social network analysis, Social networking, social software
by Carol Rozwell | May 23, 2011 | 2 Comments
I spent a delightful day at the MIT Sloan CIO Symposium (#MITCIO) last week. It was delightful because I had the luxury of listening to a roster of informative speakers discussing a wide variety of issues ranging from cloud (of course!) to analytics. It was also nice to be able to attend the event without [...]
Category: Change management Collaboration Knowledge management Social networks Strategic Planning Uncategorized community social software Tags: Change management, Collaboration, Collaboration dynamics, communities of practice, Knowledge management, PPM-Summit-EMEA, Rewards, Social media, Social networking, Social networks, social software
by Carol Rozwell | February 8, 2011 | Submit a Comment
Those of us in the Northeast of the US are having and exciting winter – if you measure excitement by the amount of snow that’s fallen. This may be the first full week this month we are not bracing for another onslaught of the fluffy white delight. Now snow is fine, except when it falls [...]
Category: Collaboration Knowledge management Social media Social networks community social software Tags: Collaboration dynamics, Knowledge management, Social networking, social software
by Carol Rozwell | January 4, 2011 | 2 Comments
Now that we’ve closed out 2010 and are preparing for what might come our way in 2011, I’d like to share a few books that influenced my thinking last year and will undoubtedly be echoed in this year’s research. First, let me mention that there are many excellent business and management books. This list is [...]
Category: Change management Collaboration Knowledge management Social media Social networks Strategic Planning Uncategorized Tags: Change management, Collaboration, Collaboration dynamics, Knowledge management, Social networking, Social networks
by Carol Rozwell | November 11, 2010 | 1 Comment
Here is the final installment of the twitter view from the recently concluded Gartner Symposium in Cannes. The Wordle shows the weighted mentions of the more technically-oriented topics that were discussed Sunday through Thursday. ‘Cloud’ started out as the most mentioned topic (see Elise Olding’s blog) early in the week. Slowly, but surely, ‘social’ increased [...]
Category: Cloud Knowledge management Social media Uncategorized Tags: Knowledge management, Social media, symposium
by Carol Rozwell | November 8, 2010 | 1 Comment
In a recent blog post, I discussed the need to give managers tools and training so they can coach employees in the appropriate use of social media for business. The underlying premise is that when organizations hire smart, energetic people, they need to trust them to do the right things. It also acknowledges that, to [...]
Category: Collaboration Knowledge management Social media Uncategorized Tags: Change management, Collaboration dynamics, community, Knowledge management, Social media, Social networking, Social networks
