by Carol Rozwell | February 20, 2013 | Submit a Comment
One of the reasons I’m so fussy about some language usage is that we rely on words to convey meaning. One of the most difficult aspects of communication among humans is the fact that what I say may not be what you hear. Obviously this is not an audio problem. It’s one of interpretation. Words [...]
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by Carol Rozwell | November 14, 2012 | 6 Comments
A colleague emailed me recently asking if I had any material he could use for a presentation he was developing. I didn’t have exactly what he asked for, but searched my stash of slides and sent back a few that I thought might be useful. It took a bit of digging, but I was able [...]
Category: Change management Collaboration Social networks Uncategorized Tags: Collaboration dynamics, organizational change, Social networking, Social networks, socially centered leadership
by Carol Rozwell | October 5, 2012 | 1 Comment
During our most recent webinar on how to develop a social media strategy, we took the opportunity to poll the attendees about their initiatives. The three questions we asked are the same ones we used for previous webinars. This lets us draw some conclusions about the progress of social initiatives. First, the questions and the [...]
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by Carol Rozwell | April 23, 2012 | 7 Comments
Awhile back, as I was merrily making my way to a client workshop on social business strategy, I experienced a “travel disruption.” The specifics of the location and provider are not important, but there is a lesson for all organizations in what happened – or more exactly, what didn’t. This was a rather classic travel [...]
Category: Social media Social networks Uncategorized Tags: Social analytics, Social media, Social networking, Social networks
by Carol Rozwell | January 11, 2012 | 4 Comments
This time of year, I like to review what people think is in store for us in the coming twelve months. I’ve read through lots of material, so I thought I would summarize a few points about what I hope will change in 2012 as well as a few trends I expect will play out. [...]
Category: Collaboration community Social media Social networks social software Strategic Planning Uncategorized Tags: Change management, Collaboration, Collaboration dynamics, community, Organizational liquidity, Social media, Social networking, social software
by Carol Rozwell | November 4, 2011 | 4 Comments
Any Gartner analyst knows that interest in particular topics waxes and wanes, sometimes for discernible reasons and sometimes we don’t know why. This week’s topic was knowledge management, or as the aficionados call it, KM. The first client call was a review of a KM strategy and then other discussions progressed from there. What comes up frequently – and did again [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Uncategorized Tags: Change management, Collaboration, Collaboration dynamics, communities of practice, community, Community of practice, CoP, Knowledge management, Rewards, Social analytics, Social media, Social networking, Social networks, social software
by Carol Rozwell | October 24, 2011 | Submit a Comment
Any experienced program manager knows that a critical success factor for organizational change is having managers mirror the behaviors they expect to see in their employees. For example, managers must demonstrate their collaboration skills with fellow managers if they want employees on their teams to work collaboratively. So it’s a particularly difficult situation when the [...]
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by Carol Rozwell | August 18, 2011 | 6 Comments
In an earlier post Beware: The Seduction of Social, I commented that the “provide and pray” approach for social technology doesn’t work. While working on the Business Gets Social scenario for fall symposium, I explored two critical uncertainties: how organizations will allocate resources and how work will be executed. During this exploration, it became evident [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Uncategorized Tags: Change management, Collaboration, Collaboration dynamics, Collective, communities of practice, community, Community of practice, Knowledge management, Social media, Social networking, Social networks, symposium
by Carol Rozwell | July 25, 2011 | 2 Comments
During the past week, I enjoyed a number of face to face meetings with clients from across a wide variety of industries. We talked about a raft of issues, some industry-specific, some pretty general in nature. A theme that seldom surfaced explicitly but that underlies much of the discussion is what I like to call [...]
Category: Change management Collaboration Social media Social networks social software Strategic Planning Uncategorized Tags: Change management, Collaboration, Collaboration dynamics, Metrics, Social media, Social networks, social software
by Carol Rozwell | July 11, 2011 | 2 Comments
After a bit of a holiday break, I’m back from the Gartner PPM Summit. Is was my first attendance at one of these events and I quite enjoyed talking with so many people who were so committed to the successful execution of the organization’s critical initiatives. It also gave me a chance to tell some [...]
Category: Change management community Uncategorized Tags: Change management, Collaboration, Community of practice
