Carol Rozwell

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Entries Categorized as 'Strategic Planning'


What’s Next?

by Carol Rozwell  |  December 13, 2012  |  1 Comment

This week I met with a variety of clients. In one session attended by 11 people, we started the meeting by asking each person to introduce themself and mention the questions they wanted me to cover. One of the attendees responded that they’d like to know what’s next. “What is the next thing over the horizon, [...]

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The Month of Thinking Differently

by Carol Rozwell  |  August 30, 2012  |  1 Comment

This has been a month of thinking differently. I’ve been working a maverick research project with my colleague Deb Logan. We’ve been delving into the characteristics that epitomize a socially centered leader. We contend that only socially centered leaders can ensure sustainable business performance for the organizations they lead. This is not about sprinkling social [...]

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As A Wise Man Once Said . . .

by Carol Rozwell  |  July 19, 2012  |  2 Comments

Some days it’s really, really fun to be an analyst. You get to talk to such interesting people – and it’s part of your day job. What could be better? I had one of those situations this week when I had the pleasure of reconnecting with Vineet Nayar, the CEO of HCL Technologies. My colleague [...]

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Friends don’t let friends do social without a purpose

by Carol Rozwell  |  May 26, 2012  |  1 Comment

I’ve been reflecting on the myriad of client meetings I had during the PPM and Enterprise Architecture Summits. When you have lots of discussions on a single topic in quick succession, it helps you to crystallize the common theme. What I was surprised by is the mystical, magical and miraculous powers some people attach to social. [...]

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Social Business or Business Communication via Social Media?

by Carol Rozwell  |  April 9, 2012  |  6 Comments

There’s no doubt that social media is fast becoming a complementary component to other corporate communication methods. In November 2011, we published a prediction that warned against ignoring incoming messages from social media. We projected that by 2014, social media will be just another communication channel that must be monitored and responded to. It is [...]

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Category: Change management Collaboration community Knowledge management Social media Social networks social software Strategic Planning     Tags: , , , , , , , , , ,

Musings on Recent Gartner Summits

by Carol Rozwell  |  March 23, 2012  |  Submit a Comment

Every time I come back from a Gartner Summit – in this case two of them: Portals, Content and Collaboration Summit and the Customer 360 Summit – I am energized and excited. I’m energized by the enthusiasm of people who want to make their workplace a better place to work. I am excited that I [...]

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Looking forward to social business evolution in 2012

by Carol Rozwell  |  January 11, 2012  |  4 Comments

This time of year, I like to review what people think is in store for us in the coming twelve months. I’ve read through lots of material, so I thought I would summarize a few points about what I hope will change in 2012 as well as a few trends I expect will play out. [...]

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Category: Collaboration community Social media Social networks social software Strategic Planning Uncategorized     Tags: , , , , , , ,

Easy Answers Don’t Solve Tough Problems

by Carol Rozwell  |  December 15, 2011  |  1 Comment

I like my clients. Really. Most of them are wonderful people struggling with tough issues. They are overworked and resource-constrained, yet they soldier on trying to find solutions to wicked problems. They deal with conflicting management mandates and absurd deadlines with equanimity. But every now and then I get a question that makes me wince. [...]

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Survey Results from the Social Media Strategy Webinar

by Carol Rozwell  |  October 16, 2011  |  2 Comments

This week Anthony Bradley and I delivered a webinar titled “Taking A Strategic Approach to Social Media.” During the webinar we asked the attendees three questions about their social media initiatives. Here are the results from those polls. Question: How would you characterize your organization’s social media initiatives? 142 people answered this question. 19% – We’re [...]

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Beware: The Seduction of Social

by Carol Rozwell  |  July 25, 2011  |  2 Comments

During the past week, I enjoyed a number of face to face meetings with clients from across a wide variety of industries. We talked about a raft of issues, some industry-specific, some pretty general in nature. A theme that seldom surfaced explicitly but that underlies much of the discussion is what I like to call [...]

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Category: Change management Collaboration Social media Social networks social software Strategic Planning Uncategorized     Tags: , , , , , ,