Entries Categorized as 'community'
by Carol Rozwell | August 8, 2011 | 3 Comments
Keeping a community vibrant and its members engaged is hard work. Shepherding a community through the stages of its lifecycle from inception to robust interaction takes finesse. Especially when communities of practice are expected to produce a work-related deliverable, balance is key. The community shepherd – I think that description is more appropriate than community [...]
Category: Change management Collaboration community Knowledge management Social networks Tags: Collaboration dynamics, Collective, communities of practice, community, Knowledge management, Social network analysis, Social networking, social software
by Carol Rozwell | July 11, 2011 | 2 Comments
After a bit of a holiday break, I’m back from the Gartner PPM Summit. Is was my first attendance at one of these events and I quite enjoyed talking with so many people who were so committed to the successful execution of the organization’s critical initiatives. It also gave me a chance to tell some [...]
Category: Change management community Uncategorized Tags: Change management, Collaboration, Community of practice
by Carol Rozwell | May 23, 2011 | 2 Comments
I spent a delightful day at the MIT Sloan CIO Symposium (#MITCIO) last week. It was delightful because I had the luxury of listening to a roster of informative speakers discussing a wide variety of issues ranging from cloud (of course!) to analytics. It was also nice to be able to attend the event without [...]
Category: Change management Collaboration community Knowledge management Social networks social software Strategic Planning Uncategorized Tags: Change management, Collaboration, Collaboration dynamics, communities of practice, Knowledge management, PPM-Summit-EMEA, Rewards, Social media, Social networking, Social networks, social software
by Carol Rozwell | May 16, 2011 | Submit a Comment
I’ve just spent a week working with clients on the development of their social media strategy. We’ve gone through a mini-strategy planning session where we examined a key area for social deployment: the domain. A domain is an area of enterprise concern where social media may have a significant impact. We pose four questions for [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Tags: Collaboration, Collaboration dynamics, PPM-Summit-EMEA, Social media, Social networking, Social networks, social software
by Carol Rozwell | April 26, 2011 | Submit a Comment
A key tenet of Operational Resilience – the topic Elise Olding, Donna Fitzgerald and I have been writing about lately – is the ability to drive decision making to the edges of the organization where the employee comes in direct contact with the customer. The belief is that if employees have the leeway to make [...]
Category: Change management Collaboration community Knowledge management Social media Social networks Strategic Planning Tags: BPM, Change management, Metrics, PPM-Summit-EMEA, Social media
by Carol Rozwell | April 6, 2011 | Submit a Comment
I’ve just returned from the co-located Portals, Content & Collaboration and the Customer 360 Summits. We were encouraged the significant increase in attendance. More attendees than last year and more senior-level people. By all counts, people went home with new information and having made some new friends. My photo of the sculpture at LA Live [...]
Category: Change management Collaboration community Knowledge management Social media social software Uncategorized Tags: Change management, Collaboration dynamics, Social media, social software
by Carol Rozwell | February 8, 2011 | Submit a Comment
Those of us in the Northeast of the US are having and exciting winter – if you measure excitement by the amount of snow that’s fallen. This may be the first full week this month we are not bracing for another onslaught of the fluffy white delight. Now snow is fine, except when it falls [...]
Category: Collaboration community Knowledge management Social media Social networks social software Tags: Collaboration dynamics, Knowledge management, Social networking, social software
by Carol Rozwell | January 25, 2011 | 2 Comments
Many of my blogs make the point that employing a “provide and pray” approach to social media is a recipe for failure. Despite the ease-of-use and intuitive nature of social media, without a clear definition of purpose the use of social media will gradually decline. Following a recent talk, an attendee tracked me down to [...]
Category: Change management Collaboration community Social media Social networks social software Uncategorized Tags: Collective, Metrics, Social media, Social networking, Social networks, social software
by Carol Rozwell | December 17, 2010 | 1 Comment
While visiting with Yum! Brands, I was treated to an employee recognition ceremony. Actually, it would have been hard to ignore it. The recognition committee – a few folks dressed up in holiday regalia with a portable CD player – came marching around the cubicles and then landed in an open space. Apparently this is [...]
Category: Collaboration community Tags: Change management, Collaboration, Collaboration dynamics, Metrics, Rewards
by Carol Rozwell | August 10, 2010 | 2 Comments
It’s been a tough week dealing with client questions about collaboration, social software and social media. I’ve covered some topics during my Gartner career that were a little more cut and dried. The assumption was that if you knew your constituents and their requirements, you could pick to suitable solution to solve their business problem. [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Uncategorized Tags: Change management, Collaboration, Collaboration dynamics, Community of practice, Knowledge management, Social media, Social networks, social software
