Entries Categorized as 'Collaboration'
by Carol Rozwell | September 29, 2011 | 2 Comments
Many of my client conversations at the recently concluded Portals, Content and Collaboration Summit centered on social media. Despite many examples of successful deployments, some organizations are still struggling to see how social applies to their business. The questions have a common ring to them – what should I do with social? A more productive [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Tags: Change management, Collaboration dynamics, communities of practice, community, CoP, Innovation, Knowledge management, learning, Social analytics, Social media, Social networking, Social networks, social software
by Carol Rozwell | August 18, 2011 | 6 Comments
In an earlier post Beware: The Seduction of Social, I commented that the “provide and pray” approach for social technology doesn’t work. While working on the Business Gets Social scenario for fall symposium, I explored two critical uncertainties: how organizations will allocate resources and how work will be executed. During this exploration, it became evident [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Uncategorized Tags: Change management, Collaboration, Collaboration dynamics, Collective, communities of practice, community, Community of practice, Knowledge management, Social media, Social networking, Social networks, symposium
by Carol Rozwell | August 8, 2011 | 3 Comments
Keeping a community vibrant and its members engaged is hard work. Shepherding a community through the stages of its lifecycle from inception to robust interaction takes finesse. Especially when communities of practice are expected to produce a work-related deliverable, balance is key. The community shepherd – I think that description is more appropriate than community [...]
Category: Change management Collaboration community Knowledge management Social networks Tags: Collaboration dynamics, Collective, communities of practice, community, Knowledge management, Social network analysis, Social networking, social software
by Carol Rozwell | July 25, 2011 | 2 Comments
During the past week, I enjoyed a number of face to face meetings with clients from across a wide variety of industries. We talked about a raft of issues, some industry-specific, some pretty general in nature. A theme that seldom surfaced explicitly but that underlies much of the discussion is what I like to call [...]
Category: Change management Collaboration Social media Social networks social software Strategic Planning Uncategorized Tags: Change management, Collaboration, Collaboration dynamics, Metrics, Social media, Social networks, social software
by Carol Rozwell | July 15, 2011 | 14 Comments
Yesterday, I had the pleasure of presenting a webinar titled “Taking a Strategic Approach to Social Media” (link to the replay) with Anthony Bradley. I’ll summarize some of the major points we covered by responding to three of the questions we received. Question: How do we justify an investment in social media? Answer: when social [...]
Category: Collaboration Social media Social networks social software Tags: Collaboration dynamics, Collective, communities of practice, Community of practice, CoP, Social media, Social networking, Social networks, social software
by Carol Rozwell | May 23, 2011 | 2 Comments
I spent a delightful day at the MIT Sloan CIO Symposium (#MITCIO) last week. It was delightful because I had the luxury of listening to a roster of informative speakers discussing a wide variety of issues ranging from cloud (of course!) to analytics. It was also nice to be able to attend the event without [...]
Category: Change management Collaboration community Knowledge management Social networks social software Strategic Planning Uncategorized Tags: Change management, Collaboration, Collaboration dynamics, communities of practice, Knowledge management, PPM-Summit-EMEA, Rewards, Social media, Social networking, Social networks, social software
by Carol Rozwell | May 16, 2011 | Submit a Comment
I’ve just spent a week working with clients on the development of their social media strategy. We’ve gone through a mini-strategy planning session where we examined a key area for social deployment: the domain. A domain is an area of enterprise concern where social media may have a significant impact. We pose four questions for [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Tags: Collaboration, Collaboration dynamics, PPM-Summit-EMEA, Social media, Social networking, Social networks, social software
by Carol Rozwell | April 26, 2011 | Submit a Comment
A key tenet of Operational Resilience – the topic Elise Olding, Donna Fitzgerald and I have been writing about lately – is the ability to drive decision making to the edges of the organization where the employee comes in direct contact with the customer. The belief is that if employees have the leeway to make [...]
Category: Change management Collaboration community Knowledge management Social media Social networks Strategic Planning Tags: BPM, Change management, Metrics, PPM-Summit-EMEA, Social media
by Carol Rozwell | April 12, 2011 | 2 Comments
One of the people I had breakfast with during the Portals, Content and Collaboration Summit was from the insurance industry. His organization, like many insurers, depends on a network of agents to sell their policies. For many years, they have focused on making it easy for an agent to write a policy so they would [...]
Category: Collaboration Knowledge management Social media social software Uncategorized Tags: Collaboration, Innovation, PPM-Summit-EMEA, social software
by Carol Rozwell | April 6, 2011 | Submit a Comment
I’ve just returned from the co-located Portals, Content & Collaboration and the Customer 360 Summits. We were encouraged the significant increase in attendance. More attendees than last year and more senior-level people. By all counts, people went home with new information and having made some new friends. My photo of the sculpture at LA Live [...]
Category: Change management Collaboration community Knowledge management Social media social software Uncategorized Tags: Change management, Collaboration dynamics, Social media, social software
