Entries Categorized as 'Change management'
by Carol Rozwell | April 22, 2013 | 3 Comments
Have you ever been in one of those situations where it was very clear the person you were speaking with wasn’t listening to you? A simple example of what I mean is that routine tete-a-tete that occurs when people first get on a phone call. Social convention tells us to inquiry about the other person’s [...]
Category: Change management Collaboration community Social networks Tags: Change management, Collaboration dynamics, communities of practice, Community of practice, Knowledge management, leadership, Organizational liquidity, Social networking, Social networks, socially centered leadership
by Carol Rozwell | March 28, 2013 | Submit a Comment
Yesterday’s New York Times article chronicled Justin Timberlake’s effective use of social media to sell nearly a million copies of his comeback album “The 20/20 Experience” in its first week out. This paragraph summarized the lesson: “Yet the master stroke . . . was the personal touch that Mr. Timberlake brought to every aspect of the [...]
Category: Change management Social media Social networks Tags: Change management, organizational change, Social media, Social networking, socially centered leadership
by Carol Rozwell | March 13, 2013 | 4 Comments
Recently, I read an interesting article from MIT Tech Review which diagnosed why the social network Friendster failed – An Autopsy of a Dead Social Network. The research done by David Garcia and colleagues at the Swiss Federal Institute of Technology in Zurich concluded that networks with a significant percentage of participants who had two [...]
Category: Change management Collaboration community Social media Social networks social software Tags: Change management, Collaboration, Collaboration dynamics, Collective, communities of practice, Metrics, organizational change, Social analytics, Social network analysis, Social networking, Social networks, social software
by Carol Rozwell | January 2, 2013 | 2 Comments
I’ve been lucky to have had some very interesting jobs during the course of my career. One stint as an applications auditor gave me lots of insight that applies directly in my current role as an analyst. In short, my teammates and I interviewed application developers and the customers for whom they had developed the [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Tags: Change management, Collaboration, Collaboration dynamics, Knowledge management, organizational change, Organizational liquidity, Social analytics, Social networking, Social networks, social software, Storytelling
by Carol Rozwell | December 13, 2012 | 1 Comment
This week I met with a variety of clients. In one session attended by 11 people, we started the meeting by asking each person to introduce themself and mention the questions they wanted me to cover. One of the attendees responded that they’d like to know what’s next. “What is the next thing over the horizon, [...]
Category: Change management Collaboration Knowledge management Social media Social networks Strategic Planning Tags: Change management, Collaboration, organizational change, Organizational liquidity, risk, Social networking, Social networks, socially centered leadership, Storytelling
by Carol Rozwell | November 14, 2012 | 6 Comments
A colleague emailed me recently asking if I had any material he could use for a presentation he was developing. I didn’t have exactly what he asked for, but searched my stash of slides and sent back a few that I thought might be useful. It took a bit of digging, but I was able [...]
Category: Change management Collaboration Social networks Uncategorized Tags: Collaboration dynamics, organizational change, Social networking, Social networks, socially centered leadership
by Carol Rozwell | November 2, 2012 | 2 Comments
Symposium week is always a mad rush of 1-1 meetings, presentations, workshops and chance encounters. But this year it seemed more intense, more frenzied. Perhaps the fact that the facilities were bursting at the seams added to this impression. And then there were the incessant warnings of hurricane Sandy which you can’t avoid when traveling in Florida. [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Tags: Collaboration dynamics, Knowledge management, organizational change, Organizational liquidity, Social media, Social networking
by Carol Rozwell | August 30, 2012 | 1 Comment
This has been a month of thinking differently. I’ve been working a maverick research project with my colleague Deb Logan. We’ve been delving into the characteristics that epitomize a socially centered leader. We contend that only socially centered leaders can ensure sustainable business performance for the organizations they lead. This is not about sprinkling social [...]
Category: Change management Collaboration Social media Social networks social software Strategic Planning Tags: Change management, Collaboration, Collaboration dynamics, Collective, Community of practice, leadership, Rewards, risk, Social analytics, Social media, Social networks, social software
by Carol Rozwell | August 6, 2012 | 1 Comment
Knowledge management has gone through a metamorphosis but it seems not everyone got the memo. In our Gartner research, we’ve written about a shift in focus from knowledge capture to creating connections among knowledgeable people. The premise of the research is that the reason so many of the knowledge management initiatives started a decade a [...]
Category: Change management Collaboration community Knowledge management Social media Social networks social software Tags: Change management, Collaboration, Collaboration dynamics, communities of practice, Knowledge management, learning, Organizational liquidity, Social media, Social networking, social software, symposium
by Carol Rozwell | July 19, 2012 | 2 Comments
Some days it’s really, really fun to be an analyst. You get to talk to such interesting people – and it’s part of your day job. What could be better? I had one of those situations this week when I had the pleasure of reconnecting with Vineet Nayar, the CEO of HCL Technologies. My colleague [...]
Category: Change management Collaboration community Strategic Planning Tags: Change management, Collective, communities of practice, Community of practice, leadership, Organizational liquidity, Social networks